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Adam W.

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Written on : 30/04/2006 20:37 ( more than one month )
Object : Installation stuck on Step #6

I have attempted to install the learning system package.  I have been able to work through to Step #6, Importing Languages.  It seems to have stopped there.  I can not get past that, as if the installation has "locked up" on this step.

This is the only thing that I can get to come up on Step #6

Database correctly loaded
Now we will import languages, this operation can take ong time (1 minute or more), don't close the browser and click"next step" ONLY when page is completely loaded. If you experience problem please ask to your server administrator or hosting provider to set the PHP timeout to an higer value or use the manual procedure

What do I do next?  E-mail me if you want to get specfics of the server.  I am not very "in tune" with the specific extensions of the server.  But I do host with GoDaddy if that makes any difference.

Thanks!

 
Erba Claudio

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Written on : 01/05/2006 11:53 ( more than one month )
Object : Re: Installation stuck on Step #6
Seems that you don't have installed Domxml extension so the system can't parse XML.
Is it right?
Claudio
Docebo CEO and Founder
www.docebo.com
 
Carlos Loza

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Written on : 24/05/2006 17:30 ( more than one month )
Object : Re: Installation stuck on Step #6
Hi Claudio:
I have the same problem, and using the webadmin was installed the xmllib2 lybraries. Therefore, the step 7 not occur. Aparently freezing the form, is not continue.
Mi Docebo version is 3.03 over Fedora Core 5. Are there setup files what enabling xml lybraries?
Thanks your help.
 
Erba Claudio

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Written on : 29/05/2006 09:00 ( more than one month )
Object : Re: Installation stuck on Step #6
there are around some rpm's
Claudio
Docebo CEO and Founder
www.docebo.com
 
Carlos Loza

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Written on : 31/05/2006 15:08 ( more than one month )
Object : Re: Installation stuck on Step #6
Thanks Claudio, you're right.
With DOMXML it works fine.
 
zeek

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Written on : 20/10/2006 21:08 ( more than one month )
Object : Re: Installation stuck on Step #6

Pls i am stock in my installation of docebo.

I  Used WAMP 1.6.5 Version for server instalation, I have enabled domxml in php.ini but i get the following error at step 6, What am i doing wrong? pls I need help urgent.

Warning: domdocument::domdocument() expects at least 1 parameter, 0 given in C:\wamp\www\docebo303\install\lib\lib.lang.php on line 30

Fatal error: Call to undefined method DoceboDOMDocument::load() in C:\wamp\www\docebo303\install\lib\lib.lang.php on line 31

 
Erba Claudio

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Written on : 21/10/2006 04:51 ( more than one month )
Object : Re: Installation stuck on Step #6
Can you please specify what version of php and apache you are using
Docebo CEO and Founder
www.docebo.com
 
zeek

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Written on : 21/10/2006 15:00 ( more than one month )
Object : Re: Installation stuck on Step #6

I am using  Apache version-2.0.59

php-5.1.6

mysql-5.0.24a

These are bundled into wamp 1.6.5 latest version

 
Erba Claudio

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Written on : 21/10/2006 16:57 ( more than one month )
Object : Re: Installation stuck on Step #6
Ok, php 5.x have some bug with XML
You can try this, in your situation instllation has been completed but languages are not imported in database, you can enter in admin area and try to import xml languages files from there

Claudio
Docebo CEO and Founder
www.docebo.com
 
zeek

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Written on : 25/10/2006 10:00 ( more than one month )
Object : Re: Installation stuck on Step #6

Thank  you very much for your reply, But how do i go about importing xml langthrough admin section? Attempt at login through admin gives the following error message;

Undefine language

Key: _NOACCESS for Module login in platform framework

Message modified by : zeek on : 25/10/2006 14:15
 
Erba Claudio

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Written on : 26/10/2006 09:18 ( more than one month )
Object : Re: Installation stuck on Step #6
This means also that the user has not been created inside the database
Claudio
Docebo CEO and Founder
www.docebo.com
 
zeek

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Written on : 27/10/2006 18:30 ( more than one month )
Object : Re: Installation stuck on Step #6
What do you suggest i do? i am installing on a local pc
 
Erba Claudio

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Written on : 27/10/2006 19:04 ( more than one month )
Object : Re: Installation stuck on Step #6
I suggest you to use easyphp 1.7
Claudio
Docebo CEO and Founder
www.docebo.com
 
zeek

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Written on : 30/10/2006 19:26 ( more than one month )
Object : Re: Installation stuck on Step #6
Thank you very much, I will try that. Meanwhile i have been able to install on fedora core5 without problems.
 
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