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cuttlas

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Total post : 13
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Written on : 19/12/2007 23:58 ( more than one month )
Object : can´t install docebo 3.5

everything right until step 7. import languages

spanish lms Loading...
spanish framework To load
spanish scs To load

when i push start said "loading" but nothing happens and after max_execution_time is past said " Failed ( Retry | Skip )

 

i´m running windows xp with php 5.2.0 , apache 2.2.3

 

thanks in advance

 
LAURETTE Romaric

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Written on : 20/12/2007 04:02 ( more than one month )
Object : Re: can´t install docebo 3.5
Hello Cuttlas,

For me, it's just a error in your php.ini settings. I was with the same kind of error just because I make a mistake in my php.ini.

I give you the link to check your settings: http://www.docebo.com/community/doceboCms/wiki/49_212/show/english/0/php_ini_special_settings

Check to if apache is well set for your php (carefull sometime you work on a httpd.conf but it's not the one who's used)


Lakana
Message modified by : Anakal on : 20/12/2007 04:07
 
Masse Terry

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Written on : 19/01/2008 01:16 ( more than one month )
Object : Re: can´t install docebo 3.5
Hello, I would appreciate some help.  I am trying to install Docebo but have run into a wall.  I uploded the files to my webserver, and opened the install page.  At step 4: Configuration, I have tried all different version of information, but still get the error message: unable to connect with ftp.  I am using the information provided by my webserver.  I know there is probably a simple solution, and I hope someone can help.

I am using Omnis as a webhost with mysql and apache and myphp installed through the server.

Thank you
 
Erba Claudio

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Written on : 19/01/2008 10:40 ( more than one month )
Object : Re: can´t install docebo 3.5
Hi Terry,
probably this is a server issue ... in docebo 3.5 we have impruved language loading and now takes around 8 second for module in really overloaded server and less then 2 seconds for module fornromal server.
Or your server is realllllyyyyy overloaded or this is something (probably the max execution time or something similar) that is configured not correctly.
Can your ISP and Hosting provider try to help you in this?
Claudio
Docebo CEO and Founder
www.docebo.com
 
Masse Terry

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Written on : 21/01/2008 01:38 ( more than one month )
Object : Re: can´t install docebo 3.5

Claudio,

 

Thanks,  I got the problem fixed.  I had to try several differnet combinations of the IP and FTP addresses, but I got it.  The platform looks great and I look forward to using it!  I am sure you will see more questions from me in the future .

 

 

Terry

 
Caracci Marcelo

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Total post : 6
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Written on : 23/01/2008 21:41 ( more than one month )
Object : Re: can´t install docebo 3.5
Writted by: cuttlas

everything right until step 7. import languages

spanish lms Loading...
spanish framework To load
spanish scs To load

when i push start said "loading" but nothing happens and after max_execution_time is past said " Failed ( Retry | Skip )

 

i´m running windows xp with php 5.2.0 , apache 2.2.3

 

thanks in advance

 

I HAve the same problem and. the php.ini file it´s ok

 

Language Platform Status
spanish lms Failed ( Retry | Skip )

 

failed when I try to run it.

 

this is the information of the system.

nformación del servidor

Dirección del servidor :
10.10.20.90
Puerto del servidor :
80
Nombre del servidor :
10.10.20.90
Administrador del servidor :
root@localhost
Software del servidor :
Apache/2.2.3 (Red Hat)


Información de PHP :
Versión de PHP :
5.1.6
Modo seguro :
Apagado
register_global :
Apagado
magic_quotes_gpc :
Apagado
upload_max_filsize :
2M
post_max_size :
8M
max_execution_time :
30s
Ldap :
Encendido
please if any body know how to install it
Cheers.
marcelo
www.caracci.cl
 
Caracci Marcelo

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Total post : 6
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Written on : 23/01/2008 21:41 ( more than one month )
Object : Re: can´t install docebo 3.5
Writted by: cuttlas

everything right until step 7. import languages

spanish lms Loading...
spanish framework To load
spanish scs To load

when i push start said "loading" but nothing happens and after max_execution_time is past said " Failed ( Retry | Skip )

 

i´m running windows xp with php 5.2.0 , apache 2.2.3

 

thanks in advance

 

I HAve the same problem and. the php.ini file it´s ok

 

Language Platform Status
spanish lms Failed ( Retry | Skip )

 

failed when I try to run it.

 

this is the information of the system.

nformación del servidor

Dirección del servidor :
10.10.20.90
Puerto del servidor :
80
Nombre del servidor :
10.10.20.90
Administrador del servidor :
root@localhost
Software del servidor :
Apache/2.2.3 (Red Hat)


Información de PHP :
Versión de PHP :
5.1.6
Modo seguro :
Apagado
register_global :
Apagado
magic_quotes_gpc :
Apagado
upload_max_filsize :
2M
post_max_size :
8M
max_execution_time :
30s
Ldap :
Encendido
please if any body know how to install it
Cheers.
marcelo
www.caracci.cl
 
Erba Claudio

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Total post : 2688
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Written on : 24/01/2008 09:47 ( more than one month )
Object : Re: can´t install docebo 3.5
30S for max_execution time is really really slow, if server is not fast (and probbly it's your situation) you will have also problems loading scorm package.
Regards
Claudio
Docebo CEO and Founder
www.docebo.com
 
Caracci Marcelo

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Total post : 6
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Written on : 24/01/2008 14:20 ( more than one month )
Object : Re: can´t install docebo 3.5

Writted by: Erba Claudio

30S for max_execution time is really really slow, if server is not fast (and probbly it's your situation) you will have also problems loading scorm package.
Regards
Claudio

 

Hello claudio, I´ve change the php.ini config, and still cant install de language package.  it´s very fast the server too.

Now the configure is

Información del servidor
Dirección del servidor : 10.10.20.90
Puerto del servidor : 80
Nombre del servidor : 10.10.20.90
Administrador del servidor : root@localhost
Software del servidor : Apache/2.2.3 (Red Hat)

nformación de PHP :

Versión de PHP : 5.1.6
Modo seguro : Apagado
register_global : Apagado
magic_quotes_gpc : Apagado
upload_max_filsize : 2M
post_max_size : 8M
max_execution_time : 30000s
Ldap : Encendido
and in the step 7 always fail

Paso 7: Importar idiomas

var language = new Array('spanish'); var platform = new Array('cms','lms','ecom','framework','scs'); YAHOO.util.Event.onDOMReady(setup, true);
  Language Platform Status
spanish cms Skipped
spanish lms Failed ( Retry | Skip )
spanish ecom To load
spanish framework To load
spanish scs To load
gracias
Marcelo
Message modified by : mcaracci on : 24/01/2008 16:45
www.caracci.cl
 
Omid

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Total post : 343
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Written on : 24/01/2008 17:11 ( more than one month )
Object : Re: can´t install docebo 3.5
Mcaracci , do you have installed IIS on same system that you have installed Apache ?
I had your problem when I was installed IIS beside Apache server on my system .
Wow max_execution_time : 30000s 
it`s irregular value . 60s is enough for Docebo
Message modified by : omid020 on : 24/01/2008 17:17
 
Caracci Marcelo

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Total post : 6
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Written on : 24/01/2008 21:23 ( more than one month )
Object : Re: can´t install docebo 3.5

Writted by: Omid

Mcaracci , do you have installed IIS on same system that you have installed Apache ?
I had your problem when I was installed IIS beside Apache server on my system .
Wow max_execution_time : 30000s 
it`s irregular value . 60s is enough for Docebo

 

There`s no IIS, it´s a linux server. Apache/2.2.3 (Red Hat)

i´ve change the 30000 s to 60. still not working.

:-(

www.caracci.cl
 
Caracci Marcelo

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Total post : 6
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Written on : 24/01/2008 22:03 ( more than one month )
Object : Re: can´t install docebo 3.5

Writted by: Erba Claudio

30S for max_execution time is really really slow, if server is not fast (and probbly it's your situation) you will have also problems loading scorm package.
Regards
Claudio

 

I install it on my windows and work ok.

the difference it´s whne try to install the language in the linux faild very fast, in one or two second appearce the message failed.

 

I follow the manual step by step, and I do all correct

please let me know if you can figure out what is happening

 

best regards and thanks.

marcelo

 

 

regards

Marcelo

Message modified by : mcaracci on : 25/01/2008 16:29
www.caracci.cl
 
Will Lowe

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Total post : 14
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Written on : 04/02/2008 22:47 ( more than one month )
Object : Re: can´t install docebo 3.5
It's failing on my Fedora Linux server install too at the same place. When I look at the logs this is the first error I see:

PHP Fatal error:  Cannot clone object of class DoceboDOMDocument due to 'zend.ze1_compatibility_mode' in /var/www/html/install/lib/lib.lang.php on line 31

Hope this help somebody because it's greek to me. I've googled for most of it with no help.

Cheers
 
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