I am running version 3.5.0.4 on a server and when I load the test Scorm files into a course and run it I get javascript pop up errors that say TypeError: tom is null and TypeError: xmldoc is null and it opens a new page (in IE and Firefox) with this text:


Fatal error: Call to a member function getElementsByTagname() on a non-object in /mnt/w1007/d32/s06/b02b6ea0/www/radiantinteractive.com/lms_01/doceboLms/modules/scorm5/soaplms.php on line 434

any ideas?

Set debug to off by the config area in the admin page
Claudio 

Well, the only thing I saw was under the "configuration and interface options" for " Enable debug information". This is not turned on. Any more ideas? The Scorm Package that I downloaded from Docebo.org also is not tracking. I'm sure it is all tied to the same problem.

Thanks.

Did you check this?

http://www.docebo.com/community/doceboCms/wiki/49_212/show/english/0/If_something_goes_wrong

Regards
Claudio 

Hello,

I have similar problem with the smith jarred.

Frankly speaking, Docebo is one of the best eTraining solution especially for corporate eLearning or professional development. I like it very much. Thanks Docebo team for providing us so wonderful products freely.

I installed the Docebo 3.6.0.3 package in GoDaddy deluex hosting server. Here is some parameters.

• Server software: Apache
• MySQL version:5.0.67.d7-ourdelta-log
• PHP version:5.2.8

I triedto upload a SCORM package (made by Adobe Presenter, SCORM 1.2) to the server very smoothly.

However, when I log in as a student, and open this Learning Object. The object can be opened in a coold style, but before the object showed, there is some error information.
" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "
and when viewing the SCORM learning object, there is still some error information such as,
"TypeError: tom is null"
"TypeError: xmldoc is null"

I searched Google and checked the Docebo English manual and WIKI. Also I found these two useful link.

1. http://www.docebo.com/community/doceboCms/forum/4_0/message/idThread_1735/install_spaghettilearning.html
2. http://www.docebo.com/community/doceboCms/wiki/49_212/show/english/0/If_something_goes_wrong

After I turn off debug, I cant find the file soap/pear.php and empty it.

Can anyone providing me some suggestions?

" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "

The soap trick is an old one and should be no more needed, but you can always find the file in doceboCore/addons/soap/.
The error posted by Zhou Blues can be solved removing the final blank line after the ?> in the main config.php file open it and delete all the space and breakline that you find after the final ?>.

For the first problem, i'm not sure about the exact cause, a similar problem that i have saw in the past was related to a misconfiguration in php5 when both the new dom module and the old domxml extension were active, the solution is simple, disable the old domxml extension trought the php.ini file.

Otherwise a phpinfo can help.

Fabio

Writted by: Fabio Pirovano

" Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/html/config.php:87) in /home/content/html/doceboLms/modules/scorm/scorm_page_body.php on line 68
Prerequisites not satisfied "

The soap trick is an old one and should be no more needed, but you can always find the file in doceboCore/addons/soap/.
The error posted by Zhou Blues can be solved removing the final blank line after the ?> in the main config.php file open it and delete all the space and breakline that you find after the final ?>.

For the first problem, i'm not sure about the exact cause, a similar problem that i have saw in the past was related to a misconfiguration in php5 when both the new dom module and the old domxml extension were active, the solution is simple, disable the old domxml extension trought the php.ini file.

Otherwise a phpinfo can help.

Fabio

Hello, I just removed the final blank lines and spaces as you told me, and it works! Thank you, fabio.pirovano! Thank you for your kind help and so wonderful product your team bring to us!

I created a Learning Object using Adobe Presenter and published it in the SCORM 2004 format. Then I created a training on Docebo LMS. What happens is that when I finish to whatch the (video) training, Docebo does not set it as a finished training (green), the flag keeps yellow indicating I started by not finished the training. The reason for that, as I figured, is because there's no page refresh (reload). So I when I refresh the page (F5) then the flag turns green indicating the training is completed. Is there a way to solve this problem?

Another issue is that for SCORM 1.2 it does not work at all, I mean, it never sets a training as completed.

Thanks for your help.

Hello,

Thanks for this great LMS, it's ideal for teaching languages.

This seems like an old problem, but I'm getting it. When I upload a scorm package to the latest version of docebo I get the same errors:

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/englishd/public_html/config.php:44) in /home/englishd/public_html/doceboLms/modules/scorm/scorm_page_body.php on line 68
function msgPrereqNotSatisfied( text ) { var elem = document.getElementById('prerequisites'); elem.appendChild(document.createTextNode(text)) elem.style.visibility = 'visible'; } // inform the player window.onload = function() { parent.scormPlayer.blankPageL
and this:

XML error: -
<?xml version="1.0"?>
<trackobj iduser="1039" idresource=""><cmi item="no"><core item="no"><student_id item="yes">1039</student_id><lesson_status item="yes">not attempted</lesson_status><student_name item="yes">,</student_name><credit item="yes">credit</credit><lesson_mode item="yes">normal</lesson_mode><entry item="yes">ab-initio</entry><total_time item="yes">0000:00:00.00</total_time></core><student_data item="no"><mastery_score item="yes">80</mastery_score><max_time_allowed item="yes"/><time_limit_action item="yes"/></student_data><launch_data item="yes"/></cmi></trackobj>

I'm having a problem solving this with the information here (probably my own lack of skill, sorry!)

- I deleted the last line in the config.php file, but no result.

- Is the 'soap' file listed as 'nusoap'? I don't want to delete anything important...

- disable the old domxml extension trought the php.ini file... How could I do that?

Did anyone manage to fix this, or Fabio - could you help?

Many thanks.






 

Hello,
from the admin area try to disable the debug information from configuration > main options.

let me know.

bye,
Giovanni.

Thanks for replying Giovanni.

Like  Jarred Smith above, "the only thing I saw was under the "configuration and interface options" for " Enable debug information". This is not turned on. Any more ideas?"

I seem to have the same issue as Jarred and Zhou Blues. Scorm not tracking and lots of error boxes, such as XML exception: TypeError: tom is null, and others as listed above. I tried uploading a blank scorm file too, so no problems with file size - the same result. Same also happens in both firefox and IE, and on another computer. Like I said, deleting the last line in the config.php file did nothing.

Hope you can help, I've got the rest working fine.

Info about PHP

From what I can understand, I also found the same problem discussed on the Italian forum. Maybe it's important that I work with Articulate?

http://www.docebo.com/community/doceboCms/forum/10_2/searchmessage/idThread_4932-ini__thread_1/Articulate_e_SCORM_errore_tom_is_null.html

And it may also be the same problem discussed here:
http://www.docebo.com/community/doceboCms/forum/9_1/searchmessage/idThread_3651-ini__thread_1/3_5_03_SCORM_Player_Error.html

Please help, if there are compatibility issues with Docebo and Articulate I will have a big problem.

It's not a particular problem with Articulate. I tried an exe-learning file and it's the same. I can live with the cache limiter error which disappears after a while, but the other errors are really annoying:

xml exception: Type Error: 'null' is null or not an object

xml error: - <?xml version= "1.0"?> <track obj>

Commit failure. Type error object required

Results are not stored either.

Is anyone else experiencing this and is there a solution?

hello,
please make sure that you removed the "?>" part at the end of the main config.php file; and also you can try to remove that part from the config.php inside doceboLms too.

The error messages suggest the problem is there ("output started at /home/englishd/public_html/config.php")

Anyway I can tell you that we didn't encountered particular problems using articulate.

let me know.

bye,
Giovanni.

Thanks a lot Giovanni. Problem solved.

In case anyone else meets this who shares my lack of programming skill, the problem was in the config.php file under public.html. The way I fixed it was just to view/edit the file in filezilla. After the last ?> there was a hyphen "-" I hadn't spotted. Delete that and any other spaces after the ?> and the problem goes away! A big relief.

I think my docebo's now ready to go. It's an excellent facility, once you get the hang of it!!

Thanks again for getting back to me Giovanni.

Ciao

I do not have a congig.php file in my Lms folder

Hello,
config.php is in the main folder (the parent of doceboLms)

bye,
Giovanni. 

My config.php file does not contain a ¨?>¨ I am still having the xml following errors:

• Error #1

XML exception: TypeError: Result of expression 'tom' [null] is not an object.

• Error #2

XML error:
<?xml version="1.0"?>
<trackobj><cmi item="no"><entry item="yes"/></cmi></trackobj>

• Error #3

Commit failure: TypeError: Result of expression 'xmldoc' [null] is not an object.

• Error #4

Finish: TypeError: Result of expression 'xmldoc' [null] is not an object.

 

Which version of docebo are you using?

Do you get this problem with all the scorm objects or only with some? Please try using the demo one you can find in our download page.

bye,
Giovanni.