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jsam

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Written on : 24/03/2009 20:50 ( more than one month )
Object : Can't log into demo site
While I'm waiting for my IT department to install Docebo for evaluation, I was going to investigate its features using the demo site.
I have been unable to log in as either an admin, prof or student. All of the logins do not work.

Is the demo site down? 
 
Erba Claudio

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Written on : 25/03/2009 18:32 ( more than one month )
Object : Re: Can't log into demo site
On http://demo.docebo.org all is fine
Claudio 
Docebo CEO and Founder
www.docebo.com
 
jsam

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Written on : 26/03/2009 13:57 ( more than one month )
Object : Re: Can't log into demo site
Thanks for the response Claudio.
I think I have found the problem and it appears to be Internet Explorer.

I've been able to log into both the forum and demo using Firefox and Google Chrome at work and home.
I have been unable to log into either the forum and demo useing Internet Explorer 7 (work) or Internet Explorer 8 (home).

Do you know if anyone else is having this problem? I don't think it is a network issue since I'm having the problem both at home and work. This leads me to believe it is some kind of browser setting issue or browser incompatability problem. 

For my imediate need to look as the LMS, I'm ok. If we decide to use Docebo I may have a problem since most of the folks here use IE. 
 
Erba Claudio

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Written on : 26/03/2009 17:42 ( more than one month )
Object : Re: Can't log into demo site
Just tested with IE 7 and I log in correctly.
Anyway, we have as customer  large corporantion that do training in 10 languages and mostly use explorer and noone notice the problem
Regards
Claudio 
Docebo CEO and Founder
www.docebo.com
 
jsam

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Written on : 02/04/2009 15:30 ( more than one month )
Object : Re: Can't log into demo site
Over the weekend I tried it on my parents computer using IE6 and I couldn't log in.
I tried it on a friend's computer in a different state using IE and it still didn't work.

Since I'm seeing the same problem on both work and home machines, I don't think it has anything to do with my IT department's network settings. I am starting to wonder if it's a problem with the webpage used to access the LMS or if the US gets a different version of IE from MicroSoft that may have a bug.

I'm going to keep looking at it on my end. I may try to do a screen recording so you guys can see what's going on.

Thanks for the replys so far.

-Jon
 
Erba Claudio

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Written on : 03/04/2009 09:45 ( more than one month )
Object : Re: Can't log into demo site
Do you respect case sensitive rule?
Here are the explorer access stats
That's strange
Claudio


  
Message modified by : claudio.erba on : 03/04/2009 09:51
Docebo CEO and Founder
www.docebo.com
 
jsam

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Written on : 06/04/2009 16:17 ( more than one month )
Object : Re: Can't log into demo site
I did make sure the correct case of the letters was used.
While I was logged in using Firefox, I changed my password.
I verified I could log in using the new password in Firefox and was able to successfully.

I then logged out and tried to log in using IE with the new password. Still didn't work.
 
jsam

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Written on : 06/04/2009 16:25 ( more than one month )
Object : Re: Can't log into demo site
Claudio,

I recorded a short video for you so you can see what's happening.
Send me an email address and I'll forward it to you.

-Jon
 
Erba Claudio

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Written on : 06/04/2009 18:51 ( more than one month )
Object : Re: Can't log into demo site
Hello

please send to webmaster (at) docebo (dot) org

Thanks!
Claudio 
Docebo CEO and Founder
www.docebo.com
 
jsam

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Written on : 07/04/2009 15:55 ( more than one month )
Object : Re: Can't log into demo site
Video sent.

Also, my IT department has finished setting up my evaluation copy of the LMS.
I can log into the LMS using IE with no problem.

This makes mw wonder if it is ome sort of Webpage issue.
 
Erba Claudio

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Written on : 07/04/2009 20:05 ( more than one month )
Object : Re: Can't log into demo site
Does your browser have some kind of cookie block or similar?
Seems also you can'ìt log in inside the forum
Claudio 
Message modified by : claudio.erba on : 07/04/2009 20:06
Docebo CEO and Founder
www.docebo.com
 
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