Hello,
I have installed the stable version of docebo 3.6.0.3, but an error occurs when a student tries to enter in a course.
The error message is:


Warning: require_once(/home/dsmaster/public_html/caplangues/doceboLms/lib/../class.module/) [function.require-once]: failed to open stream: Success in /home/dsmaster/public_html/caplangues/doceboLms/lib/lib.module.php on line 88

Fatal error: require_once() [function.require]: Failed opening required '/home/dsmaster/public_html/caplangues/doceboLms/lib/../class.module/' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dsmaster/public_html/caplangues/doceboLms/lib/lib.module.php on line 88

This error occurs only at the "student" level.

Thanks

Very good job!!!!

hello,
could you please give us some more information about your environment? Like: operating system, webserver/version, php and mysql version and also safe_mode, register_globals and magic_quotes_gpc values you get from admin > configuration > diagnostic.

Also please try to run this sql query form phpmyadmin and let us know the results (it can also return an empty value):

SELECT @@GLOBAL.sql_mode;

bye,
Giovanni.

Hello,
could you also try to run the sql statement I've wrote on my last post and tell us the results?

Do you have also applied all the patches available for docebo 3.6.0.3 ? There is a package with all of them available here.

bye,
Giovanni.

I have applied all patch present in the bugs menu, I will try to install your pack to be sure and I try the sql

Hello,
your configuration looks fine.. so it is strange that you get this error.

Can you specify more information about the course like:

- do you have any special char in the course name like ',ò,$, .. ?
- what kind of course is it ? (elearning / classroom / ...)
- is it a course that uses autoplay? if yes: which object should be played?
- which learning object have you inserted inside the course?
- do you use editions for this course?
- did you used / assigned to the course the standard full menu?

Thanks.

bye,
Giovanni.

I have noted that if I uncheck "Directly play the first learning object in the player", it works properly.

Thanks!!

Writted by: Desloges Samuel

I have noted that if I uncheck "Directly play the first learning object in the player", it works properly.

Thanks!!

hello,
you're welcome ;) could you please tell us which object should have been played? (as first object of your course in autoplay) so that we can better understand / "debug" the problem?

thanks.

bye,
Giovanni.

Hi Derks, I have exactly the same problem... The full error: "Fatal error: require_once() [function.require]: Failed opening required '/home/lms/domains/lms.com/public_html/doceboLms/lib/../class.module/' (include_path='/home/lms/domains/lms.com/public_html/addons/htmlpurifier/standalone:.:/usr/local/lib/php') in /home/lms/domains/lms.com/public_html/doceboLms/lib/lib.module.php on line 80"

I'm sorry, I can't tell you what object is supposed to play as it' an uploaded SCORM file (not made by me)... still a newbee

Hi,
do you have "Directly play the first learning object in the player" checked?

bye,
Giovanni.