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SeaWasp

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Written on : 27/05/2010 15:03 ( more than one month )
Object : Trying Install Again - No Luck
Well I am trying to install version 3.6.0.4 and having absolutely no luck with it.  My site is being hosted by a large 3rd party hosting company.  The version of PHP is 5.2.13, MySQL is 5.1.46, Apache 2.2.15.  Now here is what I did and what is happening:

1.  Downloaded and unzipped the files.
2.  FTP'd the files up to my server.
3.  Changed all directory permissions and config.php to 777.
4.  Ensured all other files are at 644.
5.  Ran the /install/index.php in the install directory.
6.  I got a blank page.  Looked at the page source and it had this:  < ! - - SHTML Wrapper - 500 Server Error - - >
7.  Tried changing ALL files to 777 and ran the install again.  Got the same blank page.
8.  Created the tables manually using db_full.sql. All tables created.
9.  Manually added the database config information in the config.php file.
10.  Tried running the /install/index.php again.  Got the same blank page.
11.  Tried running the index.php in the main directory.  Got the same blank page.
12.  I have downloaded, reinstalled and tried all of the above items a second time and got the same results.
13.  I am all out of ideas.

Any help would be greatly appreciated.

Thanks,
           Gary
 
Komar Raymond

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Written on : 27/05/2010 15:08 ( more than one month )
Object : Re: Trying Install Again - No Luck
change those directories to 755...  my 500 errors are usually folder permission errors.

also who is your hosting company? 
 
SeaWasp

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Written on : 27/05/2010 16:56 ( more than one month )
Object : Re: Trying Install Again - No Luck
Written by: Komar Raymond

change those directories to 755...  my 500 errors are usually folder permission errors.
also who is your hosting company? 


Thanks for the reply.  My hosting company is Hostmonster.  One quick question:  Why would changing my directory permissions from 777 to a lower level 755 solve this problem?  It doesn't make sense to me.  I will give it a try though.

Again, thanks.

    Gary
Message modified by : SeaWasp on : 30/05/2010 13:36
 
Derks Giovanni

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Written on : 28/05/2010 09:40 ( more than one month )
Object : Re: Trying Install Again - No Luck
Writted by: SeaWasp

It doesn't make sense to me.  I will give it a try though.

it is due to security reasons.. it is a bad idea to give wrong permissions to files and folder and/or to give too much permissions where not needed.

the correct settings are the following: 755 for all folders and 644 for all files except inside the files/ folders where folders must have 777 permissions in order to allow file uploads.

bye,
Giovanni.

Docebo Staff
 - Docebo 4 released! -

 
SeaWasp

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Written on : 29/05/2010 16:27 ( more than one month )
Object : Re: Trying Install Again - No Luck
Written by: Derks Giovanni

the correct settings are the following: 755 for all folders and 644 for all files except inside the files/ folders where folders must have 777 permissions in order to allow file uploads.



Now here is the big question:  What is the easiest/fastest way to change all of the directories to 755 and all of the files to 644?  This appears to be a large tasking.  I will have to go into each directory and each subdirectory to make all of these changes?  There has got to be a simple way to do this.  Doing this manually will take me several days.  My FTP client does allow me to change several files at once in the same directory, but I have to be in that directory and the Docebo install has a numerous amount of directories.

One other quick question:  I installed everything, but I only want to use the LMS.  How do I disable eCommerce and CMS?  Rename or delete the directories?

Thanks,

Gary


Message modified by : SeaWasp on : 30/05/2010 13:35
 
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