The problem is that the session time and the total session apears like this:
| -3h 0-59m |
Thanks a lot
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 Total post : 37  Profile |
Written on : 11/11/2010 23:55 ( more than one month ) Object : Session time and total time negative Hi The problem is that the session time and the total session apears like this:
Thanks a lot |
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 Total post : 1861 Profile |
Written on : 12/11/2010 18:04 ( more than one month ) Object : Re: Session time and total time negative hello, which version are you using? Does it happens on all courses or just in a specific one? For all users? bye, Giovanni. Docebo Staff |
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Total post : 37 Profile |
Written on : 12/11/2010 20:21 ( more than one month ) Object : Re: Session time and total time negative Hello Giovanni I'm using version 3.6.0.2, but it happens in 3.6.0.4 too. In all courses and all users. Thank you. Rubens |
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Total post : 1861 Profile |
Written on : 16/11/2010 18:35 ( more than one month ) Object : Re: Session time and total time negative hello, this is weird.. did you went through any update? Which browser are you using? Did you tried with other browsers? The fact that you are getting it also for the session time and not only for the total would lead me to exclude that it has something to do with the data stored in your database.. bye, Giovanni. Docebo Staff |
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Total post : 37 Profile |
Written on : 17/11/2010 03:38 ( more than one month ) Object : Re: Session time and total time negative Hello My Docebo project not undergone any update and the problem happens with any browsers: Chrome, Firefox, Internet Explorer ... Any suggestions to fix that? Thanks. Rubens |
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Total post : 1861 Profile |
Written on : 17/11/2010 19:12 ( more than one month ) Object : Re: Session time and total time negative Hello, is the time of your server correct? Does it match with the time of your pc? (this shouldn't matter, but just to be sure) bye, Giovanni. Docebo Staff |
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Total post : 37 Profile |
Written on : 19/11/2010 17:37 ( more than one month ) Object : Re: Session time and total time negative Hello Derks The time in my server is fixed, but the error still continues. It's strange because in users statistics, start and end of the session appear correctly. When I run a Scorm object and see the history the time is wrong. Could you tell me how Docebo searchs time for me to do a test? Thanks Rubens Message modified by : rubinho on : 19/11/2010 17:50 |
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 Total post : 2688 Profile |
Written on : 19/11/2010 19:46 ( more than one month ) Object : Re: Session time and total time negative The negative time is related only related to scorm track or to all the platform? Claudio Docebo CEO and Founder www.docebo.com |
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Total post : 37 Profile |
Written on : 19/11/2010 21:44 ( more than one month ) Object : Re: Session time and total time negative Hello Claudio The negative time appears in course module in 'partial time' and 'total time'. The session always starts with a delay of 04 hours, for example: -04h 0-60m I checked the clock on my server and also the database and it seems that everything is OK. Help me please Rubens |
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Total post : 37 Profile |
Written on : 21/11/2010 05:34 ( more than one month ) Object : Re: Session time and total time negative Hello Docebo staff The problem is solved. I found an error in the database tables learning_setting and core_setting in field url. Thanks for your help. Rubens |
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Total post : 37 Profile |
Written on : 18/01/2011 23:29 ( more than one month ) Object : Re: Session time and total time negative Hello I'm with the same problem again. it's very strange. I have 02 domains installed in the same server. I upgraded domain A and both domains are with time negative in the session time and session total. Any idea how to fix it? Thanks Rubens |
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Total post : 1861 Profile |
Written on : 19/01/2011 18:47 ( more than one month ) Object : Re: Session time and total time negative hello, what do you mean with "I upgraded domain A"? What have you done exactly? bye, Giovanni. Docebo Staff |
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Total post : 37 Profile |
Written on : 24/01/2011 02:41 ( more than one month ) Object : Re: Session time and total time negative Hello Giovanni I upgraded domain www.escolaapostolica.com.br/lms from docebo 3.6.2 to 3.6.4. So the time negative appeared. Then I checked another domain www.itfe.com.br/lms installed in same server and the time negative appeared too. it's strange because are two different installations of docebo. i checked data base and it's all OK. Please help me... Thanks Rubens |
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