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Contreras Rodrigo

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Written on : 12/11/2010 23:25 ( more than one month )
Object : Error: HIERARCHY_REQUEST_ERR: dom Exception 3
HEllo,

I have an LMS working in NetworkSolutions hosting environment, which changes quiet frequently.

Can you help me with this: I wonder what kind of problem should be the cause of the error shown in a pop up window after the first slide of a SCORM course is appears:  

Error: HIERARCHY_REQUEST_ERR: dom Exception 3

After that, a new pop up appears showing some xml code, so long that the window can't show, and after that, the course continue its normal course. I still haven't checked if the statistics are logged correctly in the docebo tracking system.

It should be noted that the error appears only with chrome. IE6/7/8 and Firefox work fine.

Thanks a lot,

Rodrigo Contreras
Message modified by : rodrigocon on : 12/11/2010 23:27
 
Erba Claudio

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Written on : 13/11/2010 10:44 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Do you have any DoceboLMS debug option enabled?
Claudio 
Docebo CEO and Founder
www.docebo.com
 
Contreras Rodrigo

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Written on : 16/11/2010 17:54 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Hello Claudio,

The option "is off. Should I turn it on, to see error messages?

Regards,

Rodrigo Contreras
 
Derks Giovanni

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Written on : 16/11/2010 18:02 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Hello,
it is a bug of google chrome (see here) that hopefully will be fixed soon.

bye,
Giovanni. 

Docebo Staff
 - Docebo 4 released! -

 
Contreras Rodrigo

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Written on : 16/11/2010 20:31 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Thanks a lot! I will check that out, and get back to inform you about any update in this matter.
Message modified by : rodrigocon on : 16/11/2010 20:32
 
Erba Claudio

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Written on : 16/11/2010 22:15 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Seems that in chrome 8 all is ok (hopefully)
Claudio 
Docebo CEO and Founder
www.docebo.com
 
Contreras Rodrigo

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Written on : 05/01/2011 04:37 ( more than one month )
Object : Re: Error: HIERARCHY_REQUEST_ERR: dom Exception 3
Hello Claudio,

Tested with chromev8. Success!!! Thanks a lot for precise information in this forum.

Regards,

Rodrigo Contreras 
 
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