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mona2008ali

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Written on : 30/12/2010 16:39 ( more than one month )
Object : Urgent- problem in subscribe function - docebo 3.6.0.6

The function subscribes users in a course from csv file doesn't work with some userid which are in Arabic alphabet like: علي احمد

Please guide me to solve this problem

 
Derks Giovanni

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Written on : 30/12/2010 18:34 ( more than one month )
Object : Re: Urgent- problem in subscribe function - docebo 3.6.0.6
Hello,
have you set the file encoding to UTF8 ?

I made a test with the name you provided and it worked for me. Also please make sure that the file name doesn't contain any space after/before.

Eventually could you open your csv file with a text editor and paste 2-3 lines of it (with arabic alphabet) here so that I can check the format?


bye,
Giovanni. 

p.s.
version 3.6.0.6 doesn't exists yet; you're using 3.6.0.4 right? 

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