Product: Docebo 4.0.3
FTP Server: FileZilla 0.9.37
myphp: Latest version

Problem: I have uploaded PDF documents and BMP images. When I want to view these files I can not view them if I click Open or if I save it them to my computer. I notice  that when it is saved to my computer. The documents have a 0 byte size.

Here is the activity that is going on in the File Server when I download my uploaded documents:

(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 230 Logged on
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> CWD /Uploadsfiles/doceboLms/items
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 250 CWD successful. "/Uploadsfiles/doceboLms/items" is current directory.
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> TYPE I
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 200 Type set to I
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> PASV
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 227 Entering Passive Mode (127,0,0,1,16,249)
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> RETR 3_79_1302625726_logo_300_CMYK_jamesedit.bmp
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 150 Connection accepted
(000042)4/12/2011 12:37:13 PM - docebo (127.0.0.1)> 226 Transfer OK
(000042)4/12/2011 12:37:17 PM - docebo (127.0.0.1)> PASV
(000042)4/12/2011 12:37:17 PM - docebo (127.0.0.1)> 227 Entering Passive Mode (127,0,0,1,16,251)
(000042)4/12/2011 12:37:17 PM - docebo (127.0.0.1)> RETR 3_14_1302623715_Mileage Sheet Effective 7-08.pdf
(000042)4/12/2011 12:37:17 PM - docebo (127.0.0.1)> 150 Connection accepted
(000042)4/12/2011 12:37:17 PM - docebo (127.0.0.1)> 226 Transfer OK
(000042)4/12/2011 12:37:21 PM - docebo (127.0.0.1)> PASV
(000042)4/12/2011 12:37:21 PM - docebo (127.0.0.1)> 227 Entering Passive Mode (127,0,0,1,16,253)
(000042)4/12/2011 12:37:21 PM - docebo (127.0.0.1)> RETR 3_14_1302623715_Mileage Sheet Effective 7-08.pdf
(000042)4/12/2011 12:37:21 PM - docebo (127.0.0.1)> 150 Connection accepted
(000042)4/12/2011 12:37:21 PM - docebo (127.0.0.1)> 226 Transfer OK
(000042)4/12/2011 12:38:21 PM - docebo (127.0.0.1)> disconnected.
(000041)4/12/2011 12:38:55 PM - docebo (127.0.0.1)> 421 Connection timed out.
(000041)4/12/2011 12:38:55 PM - docebo (127.0.0.1)> disconnected.

I am trying to download the files logged in as a Super Admin in the assessment sections where you create your lesson.

Any suggestions on what to try so that it lets me download files ?

Thank You in Advance.

I have the same product. Learning objects were transfered to SCORM package and students can view them. But this solved just 1st part of problem. After completing course all attempts to download pdf certificate faild as it was described. File is downloading, showing the size of the file and on the end there is an error, file cannot be downloaded and final file size is 0 kb

Problem solved.
Create .htaccess file with this command:
php_value output_handler Off

Problem is caused with gzip setting on server 

Hello there,

I uploaded documents under the cource management system, in the category: "Document Upload" the uploaded files could be ssen as attached, but at the user end, it could not be located even under 'content library'. So, what have i left undone?
Please, help me with this puzzle. thanks
Cardinet.