Objectives:  Ability to deal with all types of internal and external negotiation, use of a flexible and creative approach for the successful and sure handling of everyday bargaining 

Negotiation is a potent instrument for improving results and company relations. Knowledge of negotiation tactics, techniques and strategies, understanding what, how and when to negotiate often determines the success and true leadership ability of a manager.

As well as capitalising on the skills acquired,  the course follow - up uses mixed instruments such as reflection, practical exercises and further investigation to help define the strategies of individual development.