Docebo helps INHOPE charity to combat child sexual abuse online

• 2 min read

We’ve just released a case study in collaboration with the International Association of Internet Hotlines (INHOPE). INHOPE has chosen Docebo LMS to help it train its Hotline Analysts around the globe in the core skills that are required in order to operate a Hotline effectively.

About INHOPE charity

Based in Amsterdam, INHOPE is a not-for-profit NGO developing, and coordinating 51 Internet hotlines in 45 countries worldwide. It deals with illegal content online and is committed to stamping out child sexual abuse from the Internet

INHOPE Hotlines offer the public a way of anonymously reporting Internet material, including child sexual abuse material, which they suspect to be illegal. The Hotline ensures that the matter is investigated and, if found to be illegal, the information will be passed to the relevant Law Enforcement Agency and, in many cases, the Internet Service Provider hosting the content.

Why INHOPE chose Docebo to train its Hotline Analysts

INHOPE wanted to make its learning materials available online, to allow its Analysts anywhere around the world to access them at any time in a secure environment. It realized that it needed an LMS to manage and monitor this whole process.

Initially, learning modules were built in-house but that presented multiple problems. Docebo streamlined the entire process for the organization:

“The Docebo platform allowed us to structure the learning modules in a straightforward and logical order using a very intuitive user interface. It allowed for ordering and timing to be changed as required to ensure the learning flowed.”
– Denton Howard, INHOPE’s Training Manager

Docebo helps INHOPE fulfil its mission

The Docebo platform enabled INHOPE to deploy vitally needed training across the globe on a 24 / 7 basis – enabling the skills base of the organization to improve dramatically. In addition, Docebo is helping INHOPE not only to fulfil its mission in combatting online Child Sexual Abuse Material, but also to improve the impact of its activities all around the world.