We have seen a spectacular growth in the SaaS industry in recent years and will have continued growth for at least the next three years .
Gartner states that many enterprises are now replacing their legacy systems with SaaS-based CRM systems . Enterprise clients also report that SaaS-based CRM systems are delivering new applications that deliver complementary functions not possible with legacy and older generations of CRM platforms.
Focusing on the reasons behind this big SaaS trend , there are different surveys and analysis on that point, but all agree at least on the top 3 common reasons:
- Speed of implementation
- Savings on capital expenditures
- Savings on operational expenses
The SaaS model is also playing a big role in increasing the market size of E-Learning. The adoption of a SaaS LMS is the first choice for SMEs, but also for big companies. Within the whole SaaS segment, big companies are switching to SaaS LMSs from in-house solutions or are using a SaaS LMS as a secondary learning system for special training purposes.
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