From NextLearning 2016: How to support 70:20:10 with online training software

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From NextLearning 2016: How L&D can support social and informal learning with online training software

Recently, our Dubai team was invited to share Docebo’s perspective on the state of cloud learning technology at NextLearning 2016 in the Netherlands, along with our Dutch partners at Educontinu.

Last week, we shared our own Daniel Rongo’s statements on how informal and social learning work together to build an environment that supports experiential learning, and his examination of the 70:20:10 learning model as it pertains to online training software.

Below, we’ve shared the remainder of Daniel’s comments, so let’s take a look at some recent findings by industry analysts on the 70:20:10 learning model:

70:20:10 and Online Training Software: Empirical findings

Does the 70:20:10 learning model hold up in practice? Taking a look at the data (collected by the Brandon Hall Group just last year), we can have a better idea of what companies think about informal learning, and whether investing in it is wise. The survey was conducted on 246 different companies worldwide, so data quality shouldn’t really be a concern.

Here are a few myth-buster findings from their study:

  • First: How have firms reacted to the model? More than 60% of surveyed organizations have stated they have adopted the 70:20:10 model, either officially (as part of training manuals, for example) or unofficially. Still another 20% is currently undergoing organizational changes to implement it within the year. That means that 4 out of every 5 companies have recognized the importance of informal learning in corporate training. But are they right?
  • Second: The model works! When asked if they believed the adoption of the model to have improved performance, over 50% of companies stated they observed tangible benefits at an organizational level, and more than 2/3rds of firms said that at the individual- or employee-level there have been benefits from 70:20:10.
  • Third: What exactly are these benefits? The main channels for improvement the surveyed companies observed are: improvement of team performance, a better environment for the development of leaders and “high-potential individuals” as well as a significant improvement to the links between learning channels and performance in the firm. You don’t need me to tell you how fundamental all of these facets of a company’s life are.
  • Fourth: Why does the model bring out these benefits? Here are the leading motivations companies gave for the framework’s effectiveness. More than 7 out of 10 said that the model “increases the application of training in everyday work”; and more than 60% added that it “enhanced real world problem solving skills”. Additionally, more than half of the firms emphasized the importance of 70:20:10 in improving team participation and performance.

Are these results entirely surprising, given what we talked about earlier? Of course not! The 70:20:10 model puts particular emphasis on practical, applied learning (experiential), as well as social (vicarious) learning alongside your online training software, so it’s only natural that these two areas see the greatest improvements.

This does not make the findings any less revolutionary, though. Here we have a straightforward, clear method to improve employee training, performance and plausibly also satisfaction, and it works like a charm.

Among organizations that support the 70:20:10 learning model with online training software, Docebo continues to rank among top industry leaders for social and informal learning. Learn how Docebo can boost your partner, employee and customer training strategy and try it free for 14 days.