City of Kingston: Keeping Cities Running
A major benefit The City of Kingston saw almost immediately was a surge in course completion rates thanks to the ability to create flexible admin profiles. The platform’s capabilities are helping build and support a social learning culture at The City of Kingston and this wider impact on the whole organization is only set to continue.
The City of Kingston is the municipal government for Kingston, Ontario, Canada. It has over 40 different departments and divisions that provide Kingston’s citizens with services ranging from housing, social services, recreation and leisure, public works and more. The success of the organization, its employees, and partners depend on a clear understanding of standard operating procedures, as well as awareness training on such things as health and safety legislation. The learning and development team must ensure all departments and divisions have the tools and information they need to operate successfully while adhering to specific procedures.
"We've got bus operators, fire personnel, long-term care workers, recreation and leisure staff, you name it. So we needed a solution that was going to be easy to use, and accessible anytime, anywhere. That's what Docebo provided us with."
Anthony Amodeo - Learning & Development Specialist at City of KingstonCity of Kingston