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How Docebo helped FintechOS launch their global Academy

Find out how Docebo helped FintechOS launch their global Academy in only nine weeks

9
weeks to launch a global program
400+
registered users
5-7
courses completed per user

Who is FintechOS?

FintechOS is a high-tech company that helps banks, financial institutions, and insurers quickly build and launch financial products that are data-driven, scalable, and customer-centric.

Roxana Talef is a learning solutions architect and the manager of the training team for FintechOS.

“In order for our LMS launch to be successful, we needed to trust the technical team at Docebo. Our account executive team really put in the time and effort to build a close relationship with us. They were available when we needed them. Between the support team, Docebo University, and the documentation, we had all the help we could need right at our fingertips.”

Roxana Talef
Academy Leader, FintechOS

The Challenge

  • Choosing, configuring, and launching a new LMS in only nine weeks.
  • Meeting a tight deadline to present their new FintechOS Academy at an upcoming global event.  
  • Finding an agile learning solution that could scale with them as they grew.

“This announcement was one of the highlights of our annual global event, and it was critical for us to have a smooth process. If we didn’t, we would miss out on a huge communication opportunity.”

Roxana Talef
Academy Leader, FintechOS

The Solution

  • Docebo Learn LMS: a flexible, scalable platform perfect for their needs. 
  • Close collaboration and a valuable partnership with their Docebo solutions deployment manager.
  • Great documentation and multiple enablement sessions to help them configure their LMS.

“We were looking for a partner; a vendor we could trust. Our ambitious launch required a collaborative relationship with technical support and the deployment managers. And from the very beginning, the account executives at Docebo handled everything so well. The communication with them was great.”

Roxana Talef
Academy Leader, FintechOS

The Results

  • A successful internal launch in only seven weeks–and an external launch at their global annual conference only two weeks later.
  • Capitalizing on this unique communication opportunity to drive maximum adoption. 
  • Six months later, an average of five to seven course completions per user.

“Between assessing the training needs and designing the content, launching an academy is a high-stake and stressful project. But having an LMS that was so reliable simplified the whole process. Docebo gave us the full support to accomplish everything we set out to do.”

Roxana Talef
Academy Leader, FintechOS

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