How Docebo helped Nord Anglia increase NPS by 27 points
Find out how using Docebo Discover, Coach and Share helped Nord Anglia increase NPS by 27 points
+27
NPS
Wholesome
global learning culture
Stronger
staff retention and acquisition
Who is Nord Anglia Education?
Nord Anglia Education is a global provider of international day schools and boarding schools. There are currently 77 Nord Anglia schools worldwide.
Joanna Lay is the Assistant Director of Nord Anglia University and Online Learning.
“With Discover, Coach, & Share, any learner can add their own content…It’s all learner-driven, and that makes a really big difference for us.”
JOANNA LAY
Assistant Director for Online Learning, Nord Anglia
The Challenge
- Nord Anglia quickly outgrew Moodle, their previous free, open-source LMS used to train staff across all schools
- They believe that better training for their teachers means better education for their students, and they didn’t have a platform to facilitate this experience
- They needed to find a new learning suite with advanced functionality that also prioritized social learning
“A school might have only one drama teacher or one librarian, but actually there are 77 librarians and 77 drama teachers across the organization. We wanted to offer opportunities for them to connect with each other.”
JOANNA LAY
Assistant Director for Online Learning, Nord Anglia
The Solution
- A feature-rich learning suite that brings global staff in one place
- And empowers them to create and share their own learning content
- Discover Coach & Share and Docebo Shape allow staff to use channels to talk with their counterparts all over the world, exchange resources and participate in their learning community
“Any learner can add their own content…We have schools that are adding their own ideas, creating their own trainings and videos. It’s all learner-driven, and that makes a really big difference for us.”
JOANNA LAY
Assistant Director for Online Learning, Nord Anglia
The Results
+27
NPS
Wholesome
global learning culture
Stronger
staff retention and acquisition
“Before switching to Docebo, people weren’t entirely happy with the way the old site worked. After the switch, we saw quite a significant improvement in NPS. People are happier with the platform.”
JOANNA LAY
Assistant Director for Online Learning, Nord Anglia