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KCF Technologies saves $1.5 million in training costs with Docebo

Find out how Docebo helped KCF Technologies reduce their training costs.

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$1.5 million
in training costs saved over 3 years
5x
more savings for most engaged learners compared to least engaged
4,300+
customers enrolled, completing over 12,000 courses

KCF Technologies

KCF Technologies builds solutions for industrial machine monitoring to help manufacturers achieve peak equipment health and optimize plant performance.

Dave Kraige is the Vice President of Advanced Solutions for KCF Technologies.

“The trend is clear: Customers who engage more with our learning platform perform dramatically better in terms of improving their own business, because they are learning how to better use our products and engage with our service team to create success.”

Dave Kraige
Vice President of Advanced Solutions, KCF Technologies

The Challenge

    • Finding a repeatable, scalable tool to train customers on a complex product
    • Validating learning, monitoring course completions, and offering certification for learners
    • Creating an open dialogue with their learners

The Solution

  • A flexible learning platform that could scale as they grew
  • Extensive content management and personalization features

With Docebo, KCF quickly realized they could expand their original vision and: 

  • Train employees, vendors, and partners, as well as customers
  • Create hundreds of courses for different audiences

“The customers who save the most with our product are the ones who are most engaged with our learning platform. They’re learning how to use our product better and make better decisions about how to run their plant and how to maintain their machines…They learn, their plant runs better, and they make more money.”

Dave Kraige
Vice President of Advanced Solutions, KCF Technologies

The Results

  • $1.5 million in training costs saved over 3 years
  • 5x more savings for most engaged learners compared to least engaged
  • Over 4,300 customers enrolled to complete over 12,000 courses
  • Decrease in employee ramp up time from months down to weeks

“After solving that initial challenge of educating our customers with 10 or 12 courses, we’ve expanded to teaching several different audiences, including customers, partners, and employees. We have over 500 courses now for all of those different audiences.”

Dave Kraige
Vice President of Advanced Solutions, KCF Technologies

Get the Case Study