How Take 5 Oil Change uses Docebo to onboard and develop employees with social learning
Take 5 Oil Change turned to Docebo’s social learning module, Coach & Share, to provide learners a destination to comment, ask questions, upload their own knowledge, and interact directly with subject matter experts. Since launch, over 6,000 questions have been asked by its 2,000 monthly active users, which has helped to alleviate pressure on the company’s support departments.
Take 5 Oil Change (Take 5) is an auto-service provider focused on delivering drive-through oil changes to customers in minutes. Take 5 boasts 530+ locations in 18 states across America and 38 locations in Canada, with plans to continue its growth in the coming years.
“One of the most impressive things we've seen within our Docebo Coach & Share module is that we've had over 6,000 questions since we launched. We only have about 2000 active users in the system, so this is an incredible proof of concept that shows this is where people go and they're willing to voice their questions and we're able to answer them very quickly. This alleviates a lot of the pressure on our support center departments.”
Jazmin Brown, Sr. Director of Learning and Development at Take 5 Oil ChangeTake 5 Oil Change