{"id":877,"date":"2025-11-14T16:23:55","date_gmt":"2025-11-14T16:23:55","guid":{"rendered":"urn:uuid:64587fed-4fe1-4b4e-8160-68787ca92e49"},"modified":"2026-02-17T20:40:59","modified_gmt":"2026-02-17T20:40:59","slug":"silae","status":"publish","type":"case-study","link":"https:\/\/www.docebo.com\/fr\/clients\/silae\/","title":{"rendered":"Sil\u00e6"},"content":{"rendered":"\n
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Sil\u00e6<\/h2>\n\n\n

Silae industrialise la formation de son \u00e9cosyst\u00e8me partenaire et renforce son leadership avec Docebo<\/h1>\n\n\n\n
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Silae s’est impos\u00e9 comme le leader fran\u00e7ais des solutions de paie et de RH en mode SaaS. En traitant chaque mois plus de 7,5 millions de bulletins de paie via un r\u00e9seau de plus de 6 000 partenaires, l’entreprise est un pilier pour des centaines de milliers d’entreprises fran\u00e7aises. Pour soutenir la mont\u00e9e en comp\u00e9tence de cet \u00e9cosyst\u00e8me dense et en pleine expansion, Silae a lanc\u00e9 la Silae Acad\u00e9mie, une plateforme d’e-learning con\u00e7ue pour affirmer son leadership, renforcer l’engagement et optimiser son support client.<\/p>\n<\/div>\n<\/header>\n\n\n\n

\n
\n
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69 %<\/p>\n\n\n\n

d’utilisateurs activ\u00e9s<\/p>\n<\/div>\n\n\n\n

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4,4 sur 5<\/p>\n\n\n\n

de satisfaction pour la plateforme<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

\n

Le d\u00e9fi\n <\/h2>\n\n\n\n

Un d\u00e9fi de scalabilit\u00e9 et d’int\u00e9gration<\/h3>\n\n\n\n

Le principal d\u00e9fi pour Silae \u00e9tait de concevoir un dispositif de formation capable de suivre une croissance rapide tout en restant simple \u00e0 op\u00e9rer. L’entreprise devait structurer une offre p\u00e9dagogique compl\u00e8te, incluant des modules e-learning et des certifications, tout en garantissant la scalabilit\u00e9 du mod\u00e8le pour soutenir son expansion, notamment \u00e0 l’international. Il \u00e9tait imp\u00e9ratif que la nouvelle solution s’int\u00e8gre parfaitement \u00e0 l’\u00e9cosyst\u00e8me digital existant (SSO, Salesforce, Zendesk) pour offrir une exp\u00e9rience utilisateur unifi\u00e9e. Le tout devait \u00eatre r\u00e9alis\u00e9 dans un cadre budg\u00e9taire ma\u00eetris\u00e9, sans d\u00e9passer l’enveloppe de la solution pr\u00e9c\u00e9dente, tout en gagnant en performance et en autonomie.<\/p>\n\n\n\n

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\u201cNotre d\u00e9fi \u00e9tait double : nous devions \u00e0 la fois industrialiser la formation pour accompagner notre forte croissance, tout en garantissant une int\u00e9gration transparente dans notre \u00e9cosyst\u00e8me digital. Il \u00e9tait crucial de monter en \u00e9chelle sans perdre la qualit\u00e9 p\u00e9dagogique qui fait notre force.\u201d<\/p>\nXavier Kerouanton
Directeur Partner Experience, Sil\u00e6<\/cite><\/blockquote>\n\n\n\n

La solution<\/h2>\n\n\n\n

De z\u00e9ro au lancement en un temps record<\/h3>\n\n\n\n

Face \u00e0 ces enjeux, Sil\u00e6 a choisi Docebo pour sa scalabilit\u00e9, sa stabilit\u00e9 et la flexibilit\u00e9 de son outil de cr\u00e9ation de parcours. La capacit\u00e9 de la plateforme \u00e0 s’int\u00e9grer simplement avec les outils existants et \u00e0 offrir une exp\u00e9rience utilisateur de haute qualit\u00e9 a \u00e9t\u00e9 un crit\u00e8re d\u00e9terminant. Le projet a \u00e9t\u00e9 men\u00e9 en seulement trois mois, de la mise en place de la plateforme au d\u00e9ploiement \u00e0 grande \u00e9chelle. Partant de z\u00e9ro, les \u00e9quipes marketing, produit, d\u00e9veloppement et formation de Sil\u00e6 ont collabor\u00e9 pour cr\u00e9er les parcours, int\u00e9grer les contenus et connecter la plateforme \u00e0 leur \u00e9cosyst\u00e8me.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Les r\u00e9sultats<\/h2>\n\n\n\n

Un engagement utilisateur qui d\u00e9passe les attentes<\/h3>\n\n\n\n

Neuf mois seulement apr\u00e8s le lancement, les r\u00e9sultats confirment le succ\u00e8s du projet. La Sil\u00e6 Acad\u00e9mie affiche un taux d’activation de 69 % de la base utilisateurs. Parmi eux, 19 % sont d\u00e9j\u00e0 inscrits dans un programme de certification, avec un taux de compl\u00e9tude sup\u00e9rieur \u00e0 60 % et une note de satisfaction moyenne de 4,4 sur 5. Ces indicateurs positifs confortent Sil\u00e6 dans ses ambitions pour 2025 : atteindre 60 % d\u2019inscrits aux parcours et 25 % d\u2019utilisateurs certifi\u00e9s. Les fonctionnalit\u00e9s de Docebo, notamment la gestion des parcours et le suivi pr\u00e9cis des apprenants, ont permis de simplifier la diffusion des formations, d’am\u00e9liorer la visibilit\u00e9 sur les r\u00e9sultats et d’offrir une exp\u00e9rience fluide qui est au c\u0153ur de cette r\u00e9ussite.<\/p>\n\n\n\n

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\u200b\u200b\u201cDocebo est une plateforme tr\u00e8s puissante et compl\u00e8te. Ce qui fait la diff\u00e9rence, c\u2019est sa capacit\u00e9 \u00e0 \u00eatre vraiment adapt\u00e9e \u00e0 chaque contexte. C\u2019est un acteur solide, fiable et \u00e0 l\u2019\u00e9coute, qui s\u2019inscrit dans une vraie logique de partenariat.\u201d<\/p>\nXavier Kerouanton
Directeur Partner Experience, Sil\u00e6<\/cite><\/blockquote>\n<\/div>\n\n\n\n

\"\"<\/span>
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Souhaitez-vous relire l’\u00e9tude de cas plus tard ?<\/h2>\n\n\n\n
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Telechargez l’\u00e9tude de cas<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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