{"id":2080,"date":"2025-01-07T20:22:28","date_gmt":"2025-01-07T20:22:28","guid":{"rendered":"urn:uuid:cd480438-4dab-46fd-a46a-d53aa1452970"},"modified":"2025-12-22T18:06:57","modified_gmt":"2025-12-22T18:06:57","slug":"zendesk","status":"publish","type":"integration","link":"https:\/\/www.docebo.com\/it\/integration\/zendesk\/","title":{"rendered":"Zendesk"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-86948393 wp-block-group-is-layout-constrained\"><div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-c2ddf617 wp-block-group-is-layout-flex\"><div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-28b6fbad wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0\"><h3 class=\"wp-block-post-title\">Zendesk<\/h3><p class=\"has-lead-paragraph-font-size wp-block-paragraph\">Access Zendesk help within Docebo<\/p><\/div><figure class=\"is-style-monotone wp-block-post-featured-image wp-container-content-6549966c\"><img loading=\"lazy\" decoding=\"async\" width=\"1513\" height=\"1101\" src=\"https:\/\/www.docebo.com\/tachyon\/2025\/11\/Zendesk_logo_RGB.png?fit=1513%2C1101&#038;resize=1513%2C1101&#038;crop_strategy=smart\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Logo, Text\" style=\"object-fit:cover;\" srcset=\"https:\/\/www.docebo.com\/tachyon\/2025\/11\/Zendesk_logo_RGB.png?resize=1513%2C1101&amp;zoom=1 1513w, https:\/\/www.docebo.com\/tachyon\/2025\/11\/Zendesk_logo_RGB.png?resize=1513%2C1101&amp;zoom=0.5 757w, https:\/\/www.docebo.com\/tachyon\/2025\/11\/Zendesk_logo_RGB.png?resize=1513%2C1101&amp;zoom=0.25 378w\" sizes=\"auto, (max-width: 1513px) 100vw, 1513px\" data-recalc-dims=\"1\" \/><\/figure><\/div><div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-09d3b6f4 wp-block-group-is-layout-flex\"><div class=\"taxonomy-integration-type is-style-pills wp-block-post-terms\"><a href=\"https:\/\/www.docebo.com\/it\/learning-network\/blog\/integration-type\/fuori-serie\/\" rel=\"tag\">Off-the-shelf<\/a><\/div><div class=\"taxonomy-integration-category is-style-pills wp-block-post-terms\"><a href=\"https:\/\/www.docebo.com\/it\/learning-network\/blog\/integration-category\/esperienza-del-cliente\/\" rel=\"tag\">Esperienza del cliente<\/a><\/div><\/div><p class=\"wp-block-paragraph\">Support users with the Docebo learning platform directly in the platform itself. Use the support ticketing system and built-in Knowledge Base capability from Zendesk directly in your Docebo platform to streamline and speed up the support process.\n\n&nbsp;<\/p><h4 class=\"wp-block-heading\">Workflows<\/h4><div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">Integrate a Zendesk widget into Docebo, to allow a user to open a ticket directly from Docebo. Zendesk embeddable components include a contact form, live chat, and the Knowledge Base search functionality.<\/div><h4 class=\"wp-block-heading\">Resources<\/h4><div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><p><span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Docebo for Zendesk&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:276993,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:288172},&quot;15&quot;:&quot;-apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif&quot;,&quot;16&quot;:10,&quot;21&quot;:1}\" data-sheets-hyperlink=\"https:\/\/help.docebo.com\/hc\/en-us\/articles\/360020083120-Docebo-for-Zendesk\"><a class=\"in-cell-link\" href=\"https:\/\/help.docebo.com\/hc\/en-us\/articles\/360020083120-Docebo-for-Zendesk\" target=\"_blank\" rel=\"noopener\">Docebo for Zendesk<\/a><\/span><\/p><\/div><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\t\t<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/demo\/\">Get a demo<\/a><\/div>\n\t\t<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Access Zendesk help within Docebo<\/p>\n","protected":false},"featured_media":2081,"parent":0,"template":"","meta":{"alternate_url":"","alternate_url_open_new_tab":false,"_crdt_document":"","_trash_the_other_posts":false,"short_description":"","integration_logo":0,"workflows":"","resources":"","featured":false,"editor_notices":[],"footnotes":""},"integration-category":[97],"integration-type":[116],"class_list":["post-2080","integration","type-integration","status-publish","has-post-thumbnail","hentry","integration-category-esperienza-del-cliente","integration-type-fuori-serie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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