How to Manage the White Label App

Learn how to customize and rebrand completely your installation.

Last Updated

October 22nd, 2018

Reading Time

3 min

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Introduction

By enabling the White Label app in your platform, you can hide some of Docebo’s custom branding elements from your LMS, meaning that users will be able to see your own custom branding, with nothing associated with the Docebo brand inside of your platform. The app lets you customize the header and footer messages in your platform, hide certain buttons or areas of your LMS platform from other Superadmins, and replace the word Docebo with a custom word, among other options.

The White Label app is available for both Growth and Enterprise clients and for both 6.9 and 7.0 themes, and can only be managed by Superadmins. This article outlines how to activate the app and manage the settings of the app.

Activating the App

Login to your Docebo LMS as the Superadmin. Access the Admin Menu from the gear icon in the header of your platform, then select the Apps & Features item in the menu. Once you’re in this area, select the Additional Features tab in the tab menu on the left side. Then, find the app in the list and press the Activate App button. Read the description in the pop up box, then press Activate Now.

The app is now active in your LMS.

Configuring the App

In order to manage the app,  click on the Docebo White Label item in the Settings section of the Admin Menu (scroll your mouse over the gears icon to reach the Admin Menu).Start by customizing your header. Flag whether you want to use the current, default Docebo header, or if you want to load an eternal custom header (iframe). If you flag the latter option, you need to provide a language, external URL, and header height into the corresponding text boxes.

Now, move to the Footer section below. Here, you can flag whether you want to show or hide the Powered by Docebo footer. Alternatively, you can flag the option to use customized text in the footer. If you flag this option, assign a language to the footer, then add the text into the corresponding text box.

If you’re using Docebo 6.8 or higher, you can load an external custom footer (iframe). If you flag this option, you need to provide a language, external URL, and footer height into the corresponding text boxes.

Now, move to the Menu section. Here, you can flag the option to hide the listed buttons from the menu. By hiding these buttons in specific places in the LMS, you will be the only Superadmin that will see these buttons. Other Admins will not see these buttons in their platforms and you will become the Superadmin responsible for the White Label app in the platform. If you activate this option, remember that your user must not be deleted from the platform, or the control on these functionalities will be lost.

If you flag this option, you will also have the option to change the email address to which the “Contact Us” emails from the Help Desk section in the platform are sent. If you want to change the email, flag the corresponding option, then type the new email address into the corresponding text box.

Please note that if you change the email address in this field, all the other platform Superadmins (except you) will send the help requests to the new email address, meaning the tickets open by other Superadmins won’t be forwarded to the Docebo Help Desk.

Finally, move to the Naming section. Begin by flagging whether you want to replace, in every page of your E-Learning platform, the word Docebo with a custom word. If you flag this option, you will then need to write the custom word into the text box that will appear below. You may also want to flag the option to not replace not replace the text containing hyperlinks in translations.

Lastly, you can flag the option to replace, where used, the www.docebo.com website link with a custom URL. If you do so, you will then need to write the replacement link into the text box that will appear below. When you’ve configured all of the White Label settings, press Confirm to save your preferences.