Creating and Managing External Link Pages

Create external link pages for your users

Last Updated

November 12th, 2019

Reading Time

3 min

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Introduction

External link pages are used to open links from external systems. These pages can be opened either directly in your platform, or in a new tab or in a new window of the user’s browser, according to the browser configuration.

External link pages are available for desktop only, they are not available on Mobile. You can create up to 1,000 pages and 200 menus, including built-in pages and the default menu.

Creating External Link Pages

To create a new External Link page for your platform, access the Admin Menu from the gear icon, then press the Manage Pages item from the Settings section. On the next page, press the plus button in the top right corner. In the New Custom Page slide out panel, select the External Link option and press Next

In the Details tab, enter the page name and the external link URL (note that at this time, you cannot add a mailto: address as a URL). Optionally, you can also add the page code and a description. Press Create & Edit to proceed to the page configuration. You will be redirected to the General Settings page, where you can customize various elements and settings of the page.

Begin by flagging whether you want to publish the page or not. By default, all new pages are published. By unpublishing the page, it will no longer visible in the menus to which it is assigned, and users will not be able to access it. You can always change the publication status of the page using the publishing bar. Please note that once you change a page from Published to Unpublished, users will not be able to access that page, even if it is in a menu to which they have visibility. The page will be hidden from the user’s menu until it is Published again.

Open the General Settings section area. Here, you can edit any of the page details that you configured in the slideout menu when creating the page. Then, in the External Link Properties section, flag whether you want to open the page as a new page, or as an iFrame in the platform.

If you’ve flagged the option to open the page as an iFrame within the platform, you can also determine the height of the page. Some sources of external content may have security mechanisms in place. If this is the case, you may be required to utilize an OAuth client that you have set up in a previous step. You can switch the Advanced Settings toggle to add a Salt Secret and Repeat Secret for the iFrame.

Then, select the OAuth Client from the dropdown menu, if necessary. By providing the salt secret, you are adding a checksum to the data, ensuring that the credentials for this access are maintained securely. If you do not add the salt secret, the external content will be launched from your platform without any additional parameters that may be required by the provider of the content. More information on salt secrets can be found here.

Select an icon to identify your page and move to the Additional Page Buttons section, flag whether you want to display the Contribute button and the Ask the Expert button in the top right corner of your page. When these buttons are displayed, users will be able to upload assets and/or ask questions to experts directly from this page by using the corresponding buttons. Please note that these options are available only when the Coach & Share module is active in your platform. 

Once you’ve finished, press Save Changes to complete the page creation.

PLEASE NOTE: It is not possible to add HTML to iframe an internal platform page.