DISCLAIMER: Some content in this article outlines how to use functionalities released in Docebo 7.7, which will be publicly released to all clients in the beginning of June 2019. If you see differences between this article in your platform, check back at that time for updated content.
LinkedIn Learning is an online content provider offering thousands of video courses in software, creative, and business skills. When purchasing and syncing LinkedIn Learning courses into your LMS from Docebo’s Content Marketplace, you can directly upload them as courses, or you can store them in Central Learning Object Repository (CLOR) as AICC learning objects to be pushed to your courses.
This article explains how to navigate LinkedIn Learning within the context of Docebo and how to manage content from LinkedIn Learning in your LMS.
Obtaining Credentials in LinkedIn Learning
To begin the integration, you first need to configure the proper settings and obtain credentials from your LinkedIn Learning account. Once you’re logged into your developer account, access the Settings tab from the top of the page, then reach the Playback Integration area from the corresponding tab on the left side of the page. Start from the Integrations tab of this area by inserting the hostname of your LMS into the Add Host Name text box, and enabling the Enable AICC Integration option then press the Update Host Name button. If the Enable AICC Integration option is not selected, it will not be possible to import content from LinkedIn Learning to Docebo.
Now, move to the API Application Provision tab on the left side of the page. In the Integrations tab of this area, insert your Application Name and Application Description into the corresponding text boxes, then press the Generate Application button. Once the app is generated, it will be displayed on the page. The Client ID and the Client Secret in your app’s row are the credentials that you need to activate the LinkedIn Learning catalog in your LMS.
Once you’ve created the app in LinkedIn Learning and you have obtained the integration credentials, move to the General tab. Here, it is strongly recommended (but not required) that you flag the Focus learners on a course option. That way, when a learner launched a course from your LMS, they can only view the launched course and will not be able to browse other courses.
For help with your LinkedIn Learning account, refer to the LinkedIn Learning custom success center. Please note that Docebo does not provide support for issues related to the LinkedIn Learning side of this integration.
Accessing and Activating LinkedIn Learning in Docebo
To access the LinkedIn Learning catalog in your LMS, you need to reach the Content Marketplace. Log into your Docebo platform as the Superadmin. Please note that only Superadmins have access to the Content Marketplace. Power Users cannot access or manage the Content Marketplace. Once logged in, access the Admin Menu by pressing the gear icon in the top right corner of the page. Then, select the Content Marketplace item.
On the main marketplace page, you will see all of the vendors from which you can browse, purchase, and sync off-the-shelf content. If you haven’t activated LinkedIn Learning in your platform yet, the check mark in the bottom right corner of the vendor’s item on the marketplace page will be grey.
To begin, press the LinkedIn Learning item to open an iframe of LinkedIn Learning directly in your LMS. Once the iframe is loaded, press the key icon in the top right corner of the page. In the right panel, enter the corresponding credentials. You should contact LinkedIn Learning directly in order to receive the necessary credentials for this integration. Docebo cannot provide these credentials.
In the View Mode section, set whether the courses you import from LinkedIn Learning will be played in a new window, in the LinkedIn Learning portal, or in the Docebo course player (In Line option). You can change the view mode at any time from this panel by pressing the key icon, but remember that your changes will not be retroactive. The view mode you select is applied to the courses you import from LinkedIn Learning while the option is selected. This means that if you change the view mode several times, you will have mixed view modes for your courses.
When you’ve entered the info, press Activate. You can edit your credentials at any time by pressing the wrench icon and inserting a different Client ID or Client Secret. Once you’ve activated LinkedIn Learning in your Docebo LMS, the check mark in the corner of the item on the main Marketplace page will be green, thus you can begin syncing content.
Adding Content from LinkedIn Learning to Docebo
To browse content in LinkedIn Learning’s catalog, you can press the Filter item in the action bar at the top of the catalog. Now, you can search for specific content, or filter courses by subject ,difficulty or course language. You can also sort the catalog using the corresponding menu on the right side of the action bar at the top.
When you find a course that you want to sync into your Docebo platform, press the Import button in the course’s tile. In the right panel, select whether you want to import the course as a new course in the platform or to save it as learning object in the Central Learning Object Repository.
Importing Content into the LMS as Training Material
When importing the course as a learning object, it will sync directly in your platform’s CLOR. Flag the Import LinkedIn Learning course(s) as Training Material in Central Repository option and press Next at the bottom of the slideout panel. On the Category page, you can select into which learning object category you want to place the content, but this step is not mandatory. Press Import to proceed.
A message at the bottom of the page will confirm that your content has been successfully imported into your platform’s CLOR as a learning object. Refer to the Managing LinkedIn Learning Content in Docebo section of this manual for more information.
Importing Content into the LMS as a Course
When importing the LinkedIn course as an LMS course, it will sync directly in your platform’s CLOR as a learning object, then the platform will automatically create an LMS course with one learning object. Therefore, you will find the learning object in your CLOR and the course in your platform’s Course Management area. Both the LMS course and the single learning object within that course will have the same name as the LinkedIn Learning course, but you can edit both the names and any other learning object details or course details after the LMS course is created.
Flag the Import LinkedIn Learning course(s) as an LMS Course option and press Next at the bottom of the slideout panel. On the Category page, you can select into which course category you want to place the course, but this step is not mandatory. Press Next to proceed.
Then, flag whether you want include the course into any course catalogs that you’ve created in your platform. Remember: Even if you place the course within a catalog, you cannot resell the course. By placing the course in a catalog, users will be able to directly enroll into it, but they cannot purchase it. If you do not want to include the course in any catalogs, simple switch the Add courses to existing catalog(s) toggle at the top of the panel, switching it from green to grey, and press Next to proceed.
Finally, use the Enroll Users to Courses toggle at the top of the last page of the slideout panel to directly enroll users into the course. You can enroll individual users, branches, or user groups in your LMS. Then, press Import. A message at the bottom of the page will confirm that your content has been successfully imported into your platform. Refer to the Course Management section of the Knowledge Base to learn more about managing courses.
Mass Importing Courses from LinkedIn Learning
Additionally, you can import multiple courses from LinkedIn Learning into the LMS in a single action. When viewing the LinkedIn Learning catalog, press the download icon in the top right corner of the page. For the single import, select which courses you want to import, then flag whether to import them as CLOR content or as LMS courses, and if you want to assign them to one or more catalog(s). Refer to the sections above in this article for more information about each import type.
This import option does not allow you to enroll users into courses at this stage, since courses may have different types of audience. The massive import will be managed as a background job, with the import time depending on the number of courses you’re importing. Please note that each course that you import from LinkedIn Learning becomes an individual course in the LMS, so if you import five LinkedIn Learning courses, you will create five courses in the LMS.
Managing LinkedIn Learning Content in Docebo
When LinkedIn Learning courses are imported as AICC learning objects in your Central Learning Object Repository, they can be managed like regular AICC learning objects, and have the same advanced settings options. You can refer to this article to learn more about pushing learning objects from the CLOR into courses.
Once you find the training material from LinkedIn Learning in the list of learning objects in the CLOR, press the edit icon in the object’s row to edit the details of the learning object, as desired.
IMPORTANT: This type of learning object (LinkedIn Learning AICC files) must be Played in New Window mode. Selecting other options will result in the learning object not being properly played. Do not modify this option. The content downloaded from LinkedIn Learning must be played in a new window, it cannot be embedded into the platform’s course player.
Please Note: The learning object is marked as complete when 100% of the content has been viewed. There is no In Progress status for this learning object, only Not Started and Complete.
User provisioning for LinkedIn Learning content is not supported, meaning every time a Docebo user accesses LinkedIn Learning content, he or she will be automatically logged in only if he or she is already logged into a LinkedIn session, or if an SSO system is configured in the LMS. If none of these conditions are satisfied, the user will be prompted to log in manually. If a user does not yet have a LinkedIn Learning account, he or she should press the corresponding button in the pop up box that will appear upon the user’s first access to LinkedIn Learning content. For any questions regarding the user provisioning process, you should refer to LinkedIn Learning’s help center.
Managing the LinkedIn Learning Catalog in Docebo
When LinkedIn Learning is enabled, the full catalog is automatically added to your platform’s course catalog collection. Superadmins cannot activate, deactivate, edit or remove it in any way. They can only set the visibility of the catalog to end users.
In order to manage the catalog’s visibility to users, you must assign users to view the catalog, then users can enroll into courses by themselves. The catalog visibility depends on which users are assigned to it. In order to prevent users from seeing the catalog, do not assign them to the catalog. Refer to this article to learn more about catalog management.
Remember that a LinkedIn Learning course is listed in the Course Management area of the Admin Menu only if at least one user has enrolled into it from the catalog, or if the Superadmin imported it from the LinkedIn Learning Content Marketplace.
Attending a LinkedIn Learning Course as a Learner
As a learner, you have full visibility of the LinkedIn catalog only if the platform Superadmin gave you the rights to see it. Log in to the platform and select Courses Catalog from the Main Menu. The LinkedIn Learning Catalog is listed among the other catalogs assigned to you, and includes all the courses downloaded from the LinkedIn Learning platform.
Look for the course you are interested in by searching for specific content, or filtering by subject, difficulty or course language. Click on the course tile to access its dedicated page where you can learn more about the course author and language, and read a course description. Press Enroll to subscribe to the course. Confirm your enrollment by pressing Enroll in the pop up box.
A message will confirm your subscription, and prompt you to start the course right away, or to access the My Courses and Learning Plans area of the platform where the course you have just enrolled to will be listed together with the other courses assigned to you. Click on the course tile to access the course main page, then Start Learning Now to launch the training.
Depending on how the Superadmin configured your platform, you may be redirected to the LinkedIn Learning portal or view the course in the platform course player, directly from the course page. In both cases, you may need to log in to your LinkedIn Learning account, unless you already have an open LinkedIn session or your user is automatically provisioned by an Identity Provider. After the login, you will be automatically redirected to the course page. Once the course is over, you will not be automatically redirected to Docebo.