Managing Docebo Content

Discover how to manage content from Docebo Content’s library

Last Updated

July 22nd, 2020

Docebo Module

Content Marketplace

Reading Time

10 min

User Level

Introduction

Deepen the value of your learning investment and give your learners the right content to grow your workforce, directly from within your learning platform. With Docebo Content, you can choose from the most relevant off-the-shelf courses, covering a wide range of topics from compliance to soft skills, without purchasing a license for an external content library and setting up a technical integration between the two systems.

This article explains how to purchase and manage content from Docebo Content’s library as the platform Superadmin. Please note that Docebo Content is available for both Growth and Enterprise plans.

Accessing Docebo Content’s Library

To access the Docebo Content library in your platform, you need to reach the Content Marketplace. Log into your platform as the Superadmin. Please note that only Superadmins have access to the Content Marketplace. Power Users cannot access or manage the Content Marketplace. Once logged in, access the Admin Menu by pressing the gear icon in the top right corner of the page. Then, select the Content Marketplace item.

On the main marketplace page, you will see all of the vendors from which you can browse, purchase, and sync off-the-shelf content. The Docebo Content library will be the biggest banner on the main Content Marketplace page. To explore the library content, press the Explore the Library button. You’ll then be redirected to the main page of the Docebo Content library.

Viewing Content in the Library

To browse content in Docebo Content, you can press the Filter item in the action bar at the top of the library. Now, you can search for specific content, or filter courses by whether they are free or not, or by content tags. You can also sort the library using the corresponding menu on the right side of the action bar at the top, or search for content using the search bar.

All courses will appear below the search and filter bar. In each course’s tile, you will see the course name, the date that it was published, whether the course is free to import, and the availability of the course:

  • Imported. The course is either part of your free bundle of courses included in your platform, or in one of your purchased Docebo Content plans, and has already been imported into your Central Repository as training material, or in the Course Management area of your platform as a course by a Superadmin. 
  • Import. The course is either part of your free bundle of courses included in your platform, or in one of your purchased Docebo Content plans, and has not yet been imported into your CLOR as training material, or in the Course Management area of your platform as a course by a Superadmin. Refer to the corresponding section below to learn how to import this course into your platform.
  • Buy a Plan. This course is not part of the free bundle of courses included in your platform, nor in one of your purchased Docebo Content plans. Thus, it is not yet imported into your platform. To purchase the course, refer to the corresponding section below.

Purchasing Content Plans

The Docebo Content library has more than 700 courses available for purchase, all of which are ready to be played on both desktop and mobile devices. While browsing the library, if you see a course that could be valuable for your learners, but you have already reached your plan’s capacity, click on Contact Us for a Plan on top of the page. 

A slide-out panel for your platform’s Communication Center will appear on the right side of the page. Insert your message into the corresponding field, then press Send Now. A Docebo representative will reach out to you to complete the purchase. Once the transaction is complete, your purchased course(s) will appear in your Docebo Content library with the Import button in the course’s tile, meaning the course is ready to be imported into your platform. Refer to the section below for more information on that step.

Token Logic & Management

Note that rather than your purchased content plan consisting of a certain number of courses that you can import, your plan consists of tokens that can be consumed based on the number of courses that you’ve imported into the platform. 

By purchasing a plan, you as the Superadmin will have access to all courses in the Docebo Content library, and you can import as many courses as you want until your tokens run out. In your purchased plan, you will have a set number of tokens that can be consumed for import.

For example, you may purchase a plan with 50 tokens in it. A single token is considered used or consumed when you as the Superadmin import a course into the platform either as training material in your platform’s Central Repository or as a course in your platform’s Course Management area.

Importing A Single Course into the Platform as Training Material

Once a course from the Docebo Content library is available in your purchased plan (or is part of the free bundle of 20 courses included in your platform), you then need to import it. In your platform, you can import this content either as an individual course in the Course Management area of your platform or as training material in the Central Repository. Please note that when selecting to import the content as a course, it will also be saved as training material in the Central Repository. 

In order to import content as training material in the Central Repository, press the Import button in the course’s tile. In the right panel that opens, select the option to import as training material in the Central Repository.

Press Next at the bottom of the slideout panel. On the Category page, you can select into which training material category you want to place the content, but this step is not mandatory. Press Import to proceed.

A message at the bottom of the page will inform you that a background job has been created successfully. When you launch the import, the process will run in the background with a background job, so you can continue to use your platform and your PC without any restrictions during the import process. You’ll be notified when the background job is completed. For more info about platform background jobs, refer to this article.

Importing a Single Course into the Platform as a Course

Once a course from the Docebo Content library is available in your purchased plan (or is part of the free bundle of 20 courses included in your platform), you then need to import it. In your platform, you can import this content either as an individual course in the Course Management area of your platform or as training material in the Central Repository. Please note that when selecting to import the content as a course, it will also be saved as training material in the Central Repository. 

In order to import content as training material in the Central Repository, also creating a course out of it, press the Import button in the course’s tile. In the right panel that opens, select the option to import as training material in the Central Repository and create courses.

Press Next at the bottom of the slideout panel. On the Category page, you can select into which course category you want to place the content, but this step is not mandatory. Press Next to proceed. Then, flag whether you want to include the course into any course catalogs that you’ve created in your platform.

Remember: Even if you place the course within a catalog, you cannot resell the course. By placing the course in a catalog, users will be able to directly enroll into it, but they cannot purchase it.

If you do not want to include the course in any catalogs, press Next to proceed. Finally, use the Enroll Users to Courses toggle at the top of the last page of the slideout panel to directly enroll users into the course. You can enroll individual users, branches, or user groups in your platform.

Then, press Import. A message at the bottom of the page will inform you that a background job has been created successfully. When you launch the import, the process will run in the background with a background job, so you can continue to use your platform and your PC without any restrictions during the import process. You’ll be notified when the background job is completed. For more info about platform background jobs, refer to this article.

Mass Importing Content from Docebo Content’s Library

Additionally, you can import multiple courses from Docebo Content into the platform in a single action. When viewing the Docebo Content library, press the download icon in the top right corner of the page. Select the content you want to import by checking the corresponding checkboxes. You can filter the content displayed in this panel by clicking on the filter icon. Use this area to filter only free content, or specific content according to the tags it is associated with, or use the search bar on top of the filters’ area.

Import multiple courses

Then, select whether to import them as training material in your Central Repository or as platform courses and if you want to assign them to one or more categories. Refer to the sections above in this article for more information about each import type.

The mass import option does not allow you to enroll users into courses at this stage, as courses may have different types of audiences. The massive import will be managed as a background job, with the import time depending on the amount of content you’re importing. Please note that each piece of content that you import from the Docebo Content library becomes an individual course in the platform (if you selected to import them as courses), so if you import five pieces of content as courses, you will create five courses in the platform.

Managing Library Content in Your Platform

When library content is imported as SCORM training material in your Central Repository, it can be managed like any regular SCORM training material, with the same advanced settings options. You can refer to this article to learn more about pushing training material from the Central Repository into courses.

managing library content in the platform

Once you find the training material from Docebo Content in the list of training materials in the Central Repository, press the edit icon in the object’s row to edit the details of the training material, as desired.

Managing the Docebo Content Catalog in Docebo

When Docebo Content is enabled, and you have activated the FULL offer active on the platform with the possibility to import all 700 courses from the marketplace, the full catalog is automatically added to your platform’s course catalog collection. Superadmins cannot activate, deactivate, edit or remove it in any way. They can only set the visibility of the catalog to end-users.

In order to manage the catalog’s visibility to users, you must assign users to view the catalog, then users can enroll in courses by themselves. The catalog visibility depends on which users are assigned to it. In order to prevent users from seeing the catalog, do not assign them to the catalog. Refer to this article to learn more about catalog management.

Remember that a Docebo Content course is listed in the Course Management area of the Admin Menu only if at least one user has enrolled into it from the catalog, or if the Superadmin imported it from Docebo Content. 

Managing Content Planned for Decommissioning

The content available in Docebo Content may be decommissioned (because they are out of date, for example), and you have the possibility to replace them with a newer version, or a different content, on the basis of the plan you have purchased.

60 days before the course decommissioning date, you will receive a notification in the notification center informing you that the decommissioning date is approaching. This notification will provide you enough time to find an equivalent (or different!) content and enroll your learners in the corresponding course. At any time, after the notification, contact the Customer Success Team (if your plan includes this option) or the Sales Team through the Communication Center to re-negotiate your decommissioned courses.

The notification will be sent only if the Course has been decommissioned from Docebo Content Marketplace notification has been configured and activated in your platform.

When content is about to be decommissioned, a warning icon is displayed on top of the content card in the Docebo Content library, and the tooltip shows the number of days left before decommissioning. In addition, a warning message on top of the page will guide you to the list of the content you need to check.

When content is decommissioned, it is no longer visible to learners, and no longer accessible by Superadmins, but is not automatically removed from the platform, in order not to lose the users’ tracking. If you have imported the content as a course, remove it directly from the Course Management page. If you have imported the course as training material, you can either remove it from every course it is assigned to, or remove it from all of the courses in one action from the Central Repository. Please note that decommissioned training materials are not considered in the courses’ prerequisites configuration.

Attending a Docebo Content Course as a Learner

As a learner, you have full visibility of the Docebo Content catalog only if the platform Superadmin gave you the permissions to see it. Log in to the platform and select Courses Catalog from the Main Menu. The Docebo Content Catalog is listed among the other catalogs assigned to you and includes all the courses downloaded from the Docebo Content platform.

Look for the course you are interested in by using the available tags. Click on the course tile to access its dedicated page where you can learn more about the course author and language, and read a course description. Press Enroll to subscribe to the course. Confirm your enrollment by pressing Enroll in the pop-up box.

A message will confirm your subscription, and prompt you to start the course right away or to access the My Courses and Learning Plans area of the platform where the course you have just enrolled in will be listed together with the other courses assigned to you. Click on the course tile to access the course main page, then Start Learning Now to launch the training.

Tips & Tricks

When importing content from the Docebo Content library with the import as training material in the Central Repository and create courses option (either with a single or with a mass import), make sure that the language of the content you are importing is an active language in your platform. If the content language is not an active platform language, the content will be imported as training material in the Central Repository but the corresponding course will not be created. Refer to this article for further information on how to activate languages in your platform.