Mobile App Settings for Superadmins

Configure your mobile app from your platform

Last Updated

November 12th, 2019

Reading Time

5 min

User Level

Introduction

Docebo’s Go.Learn mobile app allows your users to access their platforms directly from their mobile devices. The mobile app is for end users and has no admin functionality, but there are some settings related to the mobile app that you, as a Superadmin, can configure in the desktop platform. Let’s go through these settings.

Please note that Go.Learn app is available for Docebo Enterprise & Growth plan clients.

Configuring Mobile App Pages and the App Menu Structure

As a Superadmin, you can configure and organize the layout of the pages and the menus used both by the desktop and the mobile platform. Depending on your needs, you can keep the desktop menu structure and page layout aligned with the Go.Learn app, or keep different versions. 

Here are some articles that may be useful for you, where you can find more information:

  • Create widget pages. Here is an article on how to create pages from scratch using widgets, or using predefined templates to speed up the creation process. 
  • Use the right widgets. Find here the complete list of available widgets, both for mobile and for desktop. 
  • Create external link pages. This article will help you in creating pages linking to external web sites. 
  • Organize pages into menus. Here is an article on how to organize pages in menus, and how to synchronize desktop and mobile menus.
  • Learn about mobile pages and menus. Find here a Q&A document on everything you need to know about the transition to mobile pages.

Configuring the Mobile App Settings

As a platform Superadmin, you can manage the settings related to your mobile app directly in the desktop platform. This feature is also available for individual multidomain clients (each subdomain can have its own different settings for the Go.Learn app).

Begin by accessing the Admin Menu from the gear icon in the top right corner of your platform. Then, select the Configure Branding and Look option in the Settings section and switch to the Mobile App tab. 

Configuring the Mobile App Settings

Start in the General Settings section. Begin by setting your company’s logo. We suggest uploading a high resolution image, and note that the width should be at least 600 pixels for better results. You can change the logo at any time by pressing the red trash can icon in the corresponding section, then uploading a new image.

Next, move to the App Colors area and select the colors for each part of your top navigation, buttons, links, text and borders of your app. You can use the Copy from Desktop button to copy the color palette that you selected for your desktop app, or Reset General Colors to return to the default colors. In each box, enter the HEX code of your preferred color or use the color picker to select a color from the wheel.

Finally, in the Sign In Page section, flag whether you want the background of your sign in page to be a solid color or an image. If you select the color option, return to the App Colors area and select a color using the corresponding box. If you select the image option, upload a background image.

At the top of the App Colors area and the Sign In area, you will see a preview of how the settings you just selected look like on your mobile app. Remember to select Expand Preview on the right side of the area to see all of the settings

Please note that the minimum dimensions should be at least 720×1280 pixels. To avoid a blurry looking image on HD displays, we recommend uploading an image that is at least twice the size of the current image display size. We also recommend using images in JPEG format, because PNG images have slower loading time.  

When finished, press Save Changes. Your configured settings will now be applied to your mobile app after you restart it, closing and then reopening your app. You can return to this page at any time to modify any of these settings, or you can check who configured the last settings and when by looking at the publishing bar at the bottom of the page.

Configuring the Remember Me Option for Your Users Login

When logging in their Go.Learn app, your users can flag the Remember Me option on the login page of the app so that they don’t have to provide login details again every time they launch the app.

remember me option

This option isn’t active by default, so if you want your users to be able to use the Remember Me option (in your app as well as in the desktop version of your platform), as a Superadmin you have to enable it in the Advanced Settings of your Admin Menu. To do so, reach the Advanced Settings and open the Users tab on the left side of the page. In the Login section, enable the Remember Me functionality by flagging the corresponding option, then define the number of days the system will remember the user.

Activating & Configuring Catalogs for Go.Learn

The Course Catalogs feature in Docebo allows you to have a customized syllabus of your courses. You can activate either an internal catalog or a public one in the learning platform’s desktop version, while only internal catalogs are available in Go.Learn Mobile App.

Catalogs are not shown in the mobile app by default. To do so, access the Admin Menu from the gear icon in the top right corner of your platform’s desktop version. In the Settings section, select the Manage Menus option. On the main Manage Menus page, either enter the menu in which you are interested by selecting the corresponding table row or click the icon in the Mobile Menu Items column, then move to the Mobile App Main Menu tab on the menu page.

Activating & Configuring Catalogs for Go.Learn

For each of your menus, there will be a desktop version and a mobile version. These will be identical and synchronized until you manually customize the mobile one. In order to customize your mobile menu, making it different from your desktop menu, enable the toggle in the Customize Mobile App Menu section and start building the mobile version of your menu. 

To add the catalogs page to your mobile app menu, in the Available Pages for Mobile left panel, select the Course Catalog built-in page by checking the corresponding checkbox, then click the Add Pages button. The menu preview in the page’s right panel will then refresh.

An alternative way to add the catalogs page to your mobile app menu is adding a widget page that contains the catalog widget. Please refer to this article for more info about Widget Pages.

Please Note: If you add an unpublished page to the menu, it will not be visible to users until you publish it. For more details about the publishing option for menus and about how to manage mobile menus, refer to this article.

When finished, press the Save Changes button to go back to the Manage Menus page. The Menu Items column shows the number of pages linked to the menu. To publish the menu and make it visible to users, use the publishing bar at the bottom of the menu page, or press the corresponding check mark icon in the Published column on the Manage Menus page. Please Note: empty menus cannot be published.

If you need detailed info on catalogs creation and management, read this article.

Notes about Enrollments in Your Go.Learn Mobile App

Remember that the same enrollment policies you set for desktop version are used for the mobile app. Refer to this article for further information about users enrollment into courses.

Also remember that the IFRAME Additional Enrollment Field isn’t compatible with the Go.Learn mobile app at the moment. Thus, if the IFRAME field is a mandatory field for learners, then they will not be able to enroll into those courses from a mobile device. Find out more about the Additional Enrollment Fields in this article.