Part Fifteen: Using the Mobile App

Access your platform directly from your mobile device.

Last Updated

July 25th, 2018

Reading Time

7 min

User Level


The Mobile App allow users to access their LMS platforms directly from their mobile devices. Through the app, you can easily attend courses, complete training material, and view various assets and channels.

The Docebo Mobile App is available for both iOS (including iPads) and Android devices. You can download the app by searching for “Go.Learn” in the Apple Store or in Google Play.

Please note that the Mobile App has no Admin functionality. Rather, it is for end users (learners).

Logging into your Mobile App

To access the app, tab on the app’s icon to launch it. On the first page, type in your learning platform address in the text box and press Proceed to Login Page. Type in your email address and password. You can also flag the option to Remember Me on this device so you don’t have to login again every time you launch the app.

Alternatively, the Mobile Apps support Single Sign On (SSO). You can press the Sign In with SAML/OKTA or Google button to log into the app this way. Finally, the mobile app supports password reset if you forgot your password. You can press the Lost Password item if necessary. Once you’re ready, press Sign In to access your platform.

Creating an Account via the Mobile App

If you don’t already have an account in your learning platform, you may be able to create an account from the login page of your mobile app, depending on how your Administrator has configured your learning platform.

To do so, press the Register button on the login page, then fill in all of the mandatory information to create your account. You may also need to accept your platform’s privacy policy in order to create the account. Press Register again once you’re finished. You will then receive an email to confirm your account upon confirmation. Once your account has been confirmed, you can log into the app from your mobile device as well as the desktop platform.

The Homepage of Your Mobile App

The homepage of your mobile app will either be the All Channels page or the My Channel page, depending on how your Admin has configured your app. Refer to the corresponding sections of this article to learn how to navigate each page.

The Menu of Your Mobile App

The menu icon on your Docebo mobile app is found in the top left corner of your screen. When you press the icon, you will see your picture, email address, and various tabs. Please refer to the corresponding sections in this article to learn how to navigate each tab.

Additionally, you will see the power icon to logout of your account. Please note that you cannot edit any of your account information on the Mobile app, but only on the desktop version of your platform.

The All Channels Page

From your app’s main menu, you can reach the All Channels page. Please note that channels are available on every mobile app, regardless if your company is using Docebo’s Coach & Share feature or not. You can navigate back to this page at any time by pressing the menu icon in the top left corner of your app, then pressing the All Channels item.

You will see a list of channels, with the content (either assets, courses, or learning plans) in each channel. Individual formal learning objects will not appear in channels, but rather inside of courses within the channels. Swipe your finger left and right to scroll through the content in each channel. Simply click on the content to access it.

To view one channel, find the channel in this page, then press the See All item in the channel’s area. You’ll then be redirected to that channel’s page, where you can see a list of all of the content in that channel that you have permission to view. Content may have a different page appearance according to its type, but all content will show the details as well as an easy way to complete it.

All engagement with content on your mobile app will automatically be tracked while your app is online. Refer to the corresponding section below to learn more about the mobile app’s offline player.

Navigating Courses & Learning Plans

To navigate courses or learning plans, press the My Courses and Learning Plans tab in your main menu. The page will show you a tile display of all of the courses and learning plans in which you’re enrolled. Just like your course page in your desktop platform, each course tile will display the course type (E-Learning, Webinar, or ILT Classroom) and whether the course is locked or not. Your status in the course is displayed by an icon in the top right corner of the tile:

  • Not yet started = The NEW icon
  • In progress = The circling arrows icon
  • Completed = A green check mark

When entering an E-Learning course, you will see the course details and a list of learning objects in the course. You can watch all learning object types in your mobile app. Some learning object types can be downloaded to your phone, so you can watch them in offline mode. Refer to the corresponding section in this manual for more details.

When entering a Webinar or ILT Classroom course, you won’t be able to officially attend any sessions using the mobile app. However, you can read more info (if provided) about the course in the About tab, and you can view and engage with learning objects in the Content tab.

Learning objects that are completed online will be tracked accordingly. Video learning objects can be bookmarked, meaning they won’t be marked as completed as soon as the user opens the learning object. Subtitles are also available for uploaded videos, if provided by the Admin.

When you enter a learning plan, you will see the description, your percentage of completion, and a list of courses in the plan. Press the course’s title in the list to enter the course. Now, refer to the information above to learn how to navigate courses in your mobile app.

The My Channel Page

The My Channel page is accessed by clicking on the My Channel tab in your main menu. Here, you can see all of the contributions you have made in your platform. You can press each object to view and engage with it. The My Channel page is only visible if the Coach & Share feature is active in the platform.

Sharing Content

If the Coach & Share feature is active in the platform, a plus button will be shown on the bottom right corner of all of the pages accessible from the main menu. Click on the plus button to upload an image or a video directly from your mobile device, or to share a link.

When uploading a photo or a video, either select it from your camera roll or take it on the fly. Fill in the title and the description fields, then optionally add tags to your content. Select one or more channels where you would like to share your image/video or set it as private so that it will be visible only to you and the people you personally invite. If the Set as Private option is selected, you will not be allowed to assign your content to any channel.

When sharing a link, copy and paste the website URL in the Link field. The link thumbnail, title and description will be automatically uploaded, but you can modify them later. If no thumbnail is available, a default image will be loaded. Please note that if you are sharing a Google Doc, it will be displayed in web app responsive mode. Optionally, add tags to your content. Select one or more channels where you would like to share your link or set it as private so that it will be shared only with the people that you personally invite. If the Set as Private option is selected, you will not be allowed to share your link within any channel.

Please note that the Set as Private option may not be available, depending on the Coach & Share feature configuration by your Administrator.

Once all of the mandatory fields have been filled, the Upload button will be enabled. Press this button to finalize the upload. When the upload is complete, it may take a few minutes before the content is available on the app. While in waiting status, the content will be greyed out until it’s ready to be played.

Viewing Informal Learning Assets

Once you click on an asset’s tile, either from the My Channel page or from the All Channels page, or from a specific channel’s page, you can then view general info about the asset in the Overview tab, and related content that may interest you in the Related To tab.

To play the asset, press the Open This Asset button at the bottom of the app. You can also rate the asset after viewing it by pressing the Rate this Asset button, selecting the amount of stars that you want to apply to the asset, then pressing Rate Me.

Downloading & Playing Offline Content

In the mobile app, certain types of learning objects (SCORM, uploaded videos, slides, files, and HTML page learning objects) can be downloaded, played and tracked offline. Full courses (but not full learning plans) can be downloaded as well. Please note that this is only applicable for the mobile app, not the mobile browser version of the platform.

When your app is online, access the course, then press the ellipsis icon in the top right corner and press the Download button that appears at the bottom of the screen. Alternatively, you can download a specific learning object by pressing by ellipsis icon in the object’s row on the screen, then pressing the Download button that appears at the bottom of the page.

You can see the progress of the download directly on your screen. In case there are any errors during the download process or if your phone does not have enough free storage space to download an object, an error message and icon will appear.

Once courses and objects are successfully downloaded, you’ll find them in the Offline Content area of your app. Access that tab from your main menu. From here,  you are able to play the downloaded courses and learning objects when you’re in offline mode, and your progress will be tracked. Once your app is online again, your progress will be synced and your LMS will record the progress you made while offline. Please note that if you are playing the same learning object on both the mobile app and your desktop platform, the most recent tracking will take priority.

Mobile App Settings

To manage the settings of your app, access your main menu, then press the Settings tab. Here, you can manage the main settings of your app:

  • Remember Me. By enabling this option, you will be automatically signed into your platform when you open the app after the first initial login.