Navigating and Attending Online Courses

Discover how to navigate and complete online courses as a learner.

Last Updated

July 22nd, 2020

Reading Time

4 min

User Level


E-Learning courses are those courses you can attend online at any time, with no live sessions. The training material for these courses is published inside the course itself, and the platform will track your progress as you go through the course. Once you enter the course by clicking on its card in the My Courses and Learning Plans page, you may see an Overview page before reaching the course player, or you may simply be directed to the course player, depending on Administrator settings.

When attending e-learning courses, your progress is tracked, so that you can stop the course and resume it at any time. For proper tracking, configure your browser not to block pop-ups, and avoid incognito windows.

The Course Player Page

On the course page, the course player is placed at the top and the list of all of the training materials composing it is located on the right side. The description of the currently selected training material is shown under the course player.

To start your course, either press the Start Learning Now button or select a training material from the list, then press the button in the middle of the player to play it. If you have already started the course, click on Resume Where You Left Off to restart the course from where you left previously. As you play the first learning object, your progress will be tracked on top of the training material list.

In the list of training material, press Previous or Next to move from one learning object to the other, in historical order, or click on the training material title to switch freely. When a training material is completed, it will be identified with a green checkmark while an orange checkmark shows that the learning object is still in progress and has to be completed.

Press the arrows icon in the top right corner of the player to enter into fullscreen mode and the panel button in the top right corner to show or hide the list of training materials. The Get Shareable Link button allows you to copy either the course link or the link of the training material that you’re viewing so that you can share it with other users. Use the Add to Playlist button to add the course to an existing playlist or to a new playlist. Refer to this article for further information on playlists.

The Overview Page

If the overview page is active for a course, you will see this page before accessing the course player page. The overview page includes the course’s thumbnail and other course details. Press the Start Learning Now button to access the course player or click on any chapter in the Content tab.

The Content tab shows a list of all of the content within the course, as well as the type of each learning object. Click on the learning object’s title to be redirected to the course player page where the learning object will immediately begin playing.

You may see the Question and Answers tab where you will find the questions asked by other users on the course, together with the related answers. Refer to this article for further info on questions and answers.

Training Material

All of the available training material within the course is listed in the table of contents on the right of the course player page. Training materials are marked with a symbol:

  • A padlock indicates that in order to start this learning object, you must complete the previous one.
  • A grey checkmark indicates that you have not started this learning object yet.
  • A yellow checkmark indicates that you have started but not completed this learning object.
  • A green checkmark indicates that you have completed this learning object.

A course can be made up of different kinds of training material: texts, images, audio files, videos, games, presentations, surveys, tests, assignments, or HTML pages. Please note that when you’ve finished a learning object, you need to close the course player before the browser in order to ensure that the learning object is accurately marked as completed.

A course is considered as finished when all of the training materials are completed. Once finished, the course is marked as Done.

Course Widgets

Course widgets are useful tools that can be integrated into the course to provide you with additional information on the course itself. If the overview page is active, all of the course widgets are shown on the overview page. If the overview page is not active, course widgets will be shown below the player. Available widgets include:

  • Course Info. Shows information related to your progress in the course. The displayed information will be: the dates of enrollment, last access, the status of the certificate, the time spent navigating the course, and the percentage of completion.
  • Course Description. Shows a complete course description.
  • Forum. Use this widget to discuss topics with other students and ask questions to the instructors.
  • Comments. Participate in live discussions with other students.
  • File Repository Area. Download files from the instructors, which often provide additional info about a specific topic.
  • Web Conferencing. Join live web conferences organized by instructors.
  • Instructors. Displays contact information for the instructors of the course.

Please Note: Course widgets will only appear on the overview page when the overview page is active. If so, they will not appear on the actual course player page. If the overview page is not active, the widgets will appear on the course player page.