Gamification and the Rewards Shop

Discover how to earn badges, points, and coins in your platform

Last Updated

February 20th, 2020

Reading Time

3 min

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Gamification is a feature of the platform that turns training into healthy competition. To be considered the best user on the platform, you’ll need to earn as many badges as you can while completing different activities.

These activities can be related to courses (e.g. completion of learning objects or courses) or related to social aspects (e.g. activities on forum posts and comments). Every time you complete the activities necessary to earn a badge, a pop-up message will appear on the screen congratulating you on your newly earned badge.

Viewing Badges, Points, Leaderboards and Contests

You can view information related to badges, leaderboards, points, and coins in your platform by pressing the trophy icon at the top of the platform. You can earn badges, points and coins by completing actions in your platform, such as completing a course or a series of courses. Click on the trophy icon to quickly access your Badges and Points page as well as the Rewards Marketplace.

Select the Badges and Points button to access your main Gamification area. If the Rewards Shop is active in your platform, you can press the Reward Shop item to exchange your coins for rewards, which are distributed outside of your platform.

In the My Badges tab, view all of the badges that have or have not yet been awarded to you. At the top of this page, you can see your total number of badges and points. Your points may earn you a certain title, such as “Course Hero” or “Social Hero.”

In the Leaderboard tab, you can see the users with the top number of points in the platform. At the top of this page, you will see your position in the leaderboard.

The Contests tab shows a list of all open and closed contests. When you press the arrow in the contest’s row, you can see the contest goal, description, period, and winner.

Access the Rewards tab to see your rewards request history, including the reward itself, the date of the request, the status of the request, and a letter icon that allows you to contact your Administrator regarding the request. This tab is only visible if the Rewards Shop is active in your platform.

The Rewards Shop

You can access the Rewards Shop by pressing the trophy icon at the top of your platform, then pressing the Rewards Shop button.  Once in the Rewards Shop, filter the rewards you want to see by pressing the Filters button in the top left part of the page.

Flag whether to show all of the rewards, show only the new ones, or show only the rewards that you can obtain with the number of coins that you have earned. Use the sliding toggle to filter the rewards on the basis of a specific price range. Filter rewards based on Rewards Sets using the tabs on the left side of the page. By clicking on the specific set, you’ll view only rewards in that set. To request a reward, click on the reward in the marketplace. You will be redirected to the reward’s page, where you can read a description of the reward and press the Redeem button to request it.

If the reward is not available, it will still appear in the marketplace. However, when you click on the reward, the Redeem button on the reward’s page will be greyed out and there will be a message that the reward is not available. Press the My Rewards Request History button to be redirected to a page listing your requests for rewards.