
Episode 10: How Nick Mehta stays human-first in the age of AI
About this episode
And why leaders should be candid, courageous, and open to change
In the season finale of Leaders in Learning, Nick Mehta, CEO of Gainsight and the “godfather of customer success,” shares his top leadership lessons from over 20 years in tech. He also discusses manifesting his CEO dreams, the realities of working with AI, the future of customer success, and the true meaning of a growth mindset. From Steelers loyalty to his Taylor Swift fandom, Nick highlights the power of community and the importance of staying human-first in the age of AI.
Extras

Nick Mehta Highlights
More Episodes
-

Episode 15: Jenny Dearborn on Curiosity, Chaos, and HR Transformation
-

Episode 14: Tom Eggemeier is obsessed with customers
-

Episode 13: Greg Shove’s worried we’ll lose our minds to AI
-

Episode 12: Lauren Tropeano on her role as “Chief Change Officer”
-

Episode 11: Jocelyne Wright-McLemore on faking it till you make it
-

Episode 10: How Nick Mehta stays human-first in the age of AI
-

Episode 9: Cameron Hedrick on resilience and transformation
-

Episode 8: Courtney Sembler on driving equitable educational experiences
-

Episode 7: John Zurovchak explores L&D’s evolving role from order taker to strategic partner
-

Episode 6: Daniel Garcia Alfisi talks trust, safety, and growth in the social media era
-

Episode 5: Jessica Winder spills the beans on why HR isn’t your BFF
-

Episode 4: Maureen Lonergan shares the secret to her success (and AWS’s)
-

Episode 3: Jason Weeman proves vulnerability can be a leader’s greatest strength
-

Episode 2: Taggart McCurdy gets real about artificial intelligence
-

AI Corporate Training and L&D Evolution with Josh Bersin