5 (of The Many) Ways AI Will Transform Enterprise Learning

• 3 min read

In the context of learning, AI requires algorithms powered by machine learning, deep learning and natural language processing.

Mind the buzzword, but Artificial Intelligence (AI) is truly a game-changing technology in the realm of enterprise learning.

AI can significantly enhance the learning experience thanks to learning-specific algorithms, compared to those that we’re already aware of, particularly those that power AI-enabled consumer products, such as smart home assistants (Google Home, Amazon Alexa) or social media platforms that use Artificial Intelligence to turn text into emojis on your smartphone.

In the context of learning, deploying AI requires algorithms powered by a fine-tuned combination of machine learning, deep learning and natural language processing. The benefits of AI will be felt in any number of ways in enterprise learning, but we’ve identified five that you should start to understand as soon as you can.

1. Real-time questioning: Learning tools will incorporate AI systems that process learner queries and respond to them in real-time, conveying reasoning, counselling and clarification to those questions. Additionally, Artificial Intelligence would help learners uncover resources by suggesting various learning assets, eliminating the time and effort it would take to do this task manually.

2.Natural Language Processing: Learners can interact with an Artificial Intelligence assistant embedded in various e-learning platforms that recognizes their spoken language. AI-enabled systems “hear” and understand language as complete sentences and their connotations while a learner talks to the learning platform. Further, AI-powered virtual coaches can understand various pronunciations, languages, background sounds, and variation in human sounds and more.

3. Fast-paced and efficient learning: The goal of any technology is always to do something better, without sacrificing quality. This is exactly what AI will do for learning: speed up the learning process by eliminating various menial obstacles, without sacrificing the quality of the learning experience.

4. Content Discovery: Beyond automating processes, Artificial Intelligence will also be able to discover new learning content for a given population of learners by analysing what is available through online systems, such as video platforms (e.g. Youtube, Vimeo) and online learning and teaching marketplaces (e.g.LinkedIn Learning). Similarly, AI will be able to crawl social platforms (e.g. Slack), learning how specific content or Q&A threads generated positive outcomes that can then be applied to
new tasks, providing learners with new, highly-personalized learning opportunities that a human-centered system wouldn’t ever be able to identify.

5. Content Creation: Consider even the authoring of content. If you think every article you have read online in recent years was authored by a human, think again. Even media outlets are deploying AI to craft simple articles, such as financial summaries and sports recaps. Imagine the capacity to scour an instructional article and automatically produce a new learning asset drafted by combining video pills derived from previously published content. The resulting augmented learning asset can be automatically adapted to specific channels (e.g. mobile vs. desktop) for specific usage scenarios. Furthermore, Artificial Intelligence can be used to extract and summarize key points from a longer article and enrich each section with relevant multimedia content – content validated as high performing by the AI.

AI Will Help to Eliminate L&D Admin Pain Points – See How

The impact AI can have on L&D leaders and their learners is fundamentally important to the future of learning. In fact, the effectiveness of AI technology depends on how much people actually use the system – the more someone uses an AI-powered learning platform, the more the AI learns about that user’s needs, making the learning platform as a holistic learning experience more and more effective over time.

Download Docebo’s latest whitepaper to uncover the many ways artificial intelligence will make lives easier for L&D administrators and produce better and more immersive experiences for their learners. Realize AI’s potential, then soak in the results!