YOUR ONBOARDING JOURNEY
Getting your Docebo LMS Up and Running
Here is what you should expect during your onboarding journey
Our goal is to build a long-term strategy to achieve your learning and development goals, starting with successful adoption of your learning platform.
During this meeting we’ll review your project’s goals and deployment timelines.
Use Case Discovery & Planning
We’ll delve into your specific use case(s), which will inform upcoming onboarding sessions and deliverables.
Your Solution Deployment Manager will develop a custom onboarding journey and ensure you have everything needed to get started. Now you will begin configuring your system to your specifications.
Training, Organization & Configuration
Sessions will cover topics like:
– Overall LMS Look & Feel
To ensure you are ready to roll out your new platform we will assist you in developing a strategy for a “soft launch” to test out the platform with a small number of beta users.
Together we’ll verify that your use cases are being met by the final configuration and that everyone is happy with the result.
We’ll review feedback from your soft launch together and help you incorporate any required changes into your platform.
We’ll complete a final walkthrough of the topics covered during the onboarding process and confirm all objectives have been met.
Transition to Customer Success
At the end of the onboarding process your Customer Success Manager will take over as your point of contact and advocate at Docebo.