Connect your Intercom business messaging platform with Docebo Learn LMS to automatically create user profiles in your learning management system and perform training program enrollments based on conversational support interactions coming from Intercom. Additionally, you can look up learning activity data for any user from within your LMS, and pass it back to Intercom, so you can see additional training gaps and opportunities for customers.
1. Create learner profile based on interaction in Intercom
2. Enroll learner in content based on interaction in Intercom
3. Get relevant courses from Docebo Learn LMS based on Intercom interaction, and display to Intercom