Improving Product Expertise by Training Global Sales Network

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Improving Product Expertise by Training Global Sales Network

This global manufacturing company needed to address knowledge gaps across its network of dealers to optimize customer service and sales outcomes. Learn how Same Deutz-Fahr:

 

  • Armed all sales network members with technical and commercial training
  • Enabled them to address knowledge gaps with an online course catalogue
  • Launched a train-the-trainer project to further empower subsidiaries

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Modern Learning

Training that makes use of multimedia, gamification and modern design.

Multiple Languages

Making training available to a global audience in their local language.

Blended Learning

Addressing all needs with a mix of classroom led and online training.

The Results:

“Through this system, SDF has trained the entire sales network and bridged technical assistance from dealers to authorized mechanics’ workshops.”