Learner User Guide
Part One: Logging InDiscover how to access your learning platform.
Part Two: Navigating Your HomepageLearn how to navigate the homepage of your platform.
Part Three: Navigating Your Main MenuDiscover how to reach areas of your platform from your main menu.
Part Four: Accessing Your Courses and Learning PlansDiscover how to access and view all of your courses and learning plans.
Part Five: Navigating and Completing Online CoursesDiscover how to navigate and complete online courses as a learner.
Part Six: Attending and Completing Webinar CoursesDiscover how to attend videoconferences as a learner.
Part Seven: Attending Classroom CoursesDiscover how to use your learning platform for classroom courses.
Part Eight: Viewing and Downloading Course CertificatesDiscover how to view and download certificates.
Part Nine: Navigating and Completing Learning PlansDiscover how to navigate and complete courses within learning plans.
Part Ten: Purchasing Courses & Subscribing to CatalogsDiscover how to purchase courses from catalogs and subscribe to catalogs.
Part Eleven: Your External Training ActivitiesDiscover how to report your external training activities in your platform.
Part Twelve: Training Certifications and RetrainingDiscover how to earn certifications in your learning platform.
Part Thirteen: Gamification and the Rewards ShopDiscover how to earn badges, points, and coins in your platform.
Part Fourteen: Informal Learning in Your PlatformDiscover how to engage in informal and social learning.
Part Fifteen: Using the Mobile AppAccess your platform directly from your mobile device.
Part Sixteen: Troubleshooting for LearnersDiscover what to do if you're experiencing problems with your platform.