Let’s talk about the fear factor in L&D tech.
59% of L&D buyers hesitate to pull the trigger on new tech because they’ve been burned by platforms that promise smooth setup—and deliver chaos.
The dream demo turns into a nightmare rollout. The “seamless experience” turns out to be anything but.
It’s not just about onboarding headaches, either. 36% are just as worried about user experience (and whether employees will actually use the platform).
It’s pretty ironic: The teams trying to improve learning experiences are terrified of the tools designed to help them do it.
But L&D leaders have every right to be skeptical.
This isn’t about being risk-averse. It’s about being realistic. They remember the last “game-changing” platform that turned into months of frustrated IT calls, confused users, and awkward conversations with leadership about why the ROI projections were wildly optimistic.
L&D teams don’t have time for another platform that flops.
On the flip side: When the rollout actually works? It’s a game-changer.
Case in point: Zoom. They needed to scale learning—fast—across 600,000+ users. They didn’t just launch a new platform. They launched a learning experience. Adoption skyrocketed, the platform scaled seamlessly, and their team stayed focused on strategy—not troubleshooting.
The bottom line
Choosing the right platform isn’t just about ticking boxes in a demo. It’s about finding a partner who stays in the game with you after the contract’s signed.
When you’ve got the right partner, fear gets replaced by confidence, hesitation gets replaced by momentum, and “what if this fails?” turns into “we’ve got this!”
Because the best vendors won’t just sell you the dream. They’ll help you make it a reality.
