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Smarter learning in perfect Harmony

Automate, personalize, and scale learning across your organization with Harmony: Docebo’s fully embedded AI engine

Clear the path for effective learning

Learning platforms are supposed to help. But most of them bury content, complicate workflows, and turn admins into firefighters. Harmony fixes what’s broken, with AI that’s built-in at the core. Less busywork. More learning.

Search

Modernize search for instant answers with no digging.

Ask questions like a human and find what you need—no filters or keywords required.

  • Find relevant resources or documents instantly
  • Discover knowledge hidden deep within the platform
  • Reduce time spent searching and improve learner engagement

Impact: 60-80% time saved

Administration (Coming Soon)

Automate administration for total workflow freedom.

Automate everyday tasks in seconds. More time and less frustration are one conversational prompt away. 

  • Build reports and enroll users with a click, not a spreadsheet
  • Spend less time on admin work, more on strategic enablement
  • Reduce errors and ensure consistency across recurring workflows

Impact: 80% time saved

Content Creation (Coming Soon)

Create engaging, experiential content in a snap.

Bring your ideas to life as outlines, podcasts, and even videos, with AI optimized for learning outcomes.

  • Reduce content creation cycles from hours to minutes
  • Maintain consistent instructional quality at scale
  • Serve your global teams with rapid localization

Impact: 80-99% time saved

Support (Coming Soon)

Get in-the-moment, personalized help. Any time.

Forget tickets and eliminate waiting. Instant guidance is here, and it’s personalized and context-aware.  

  • Get quick, AI-driven recommendations for platform configuration
  • Answer FAQs and policies directly in-platform
  • Navigate platform features with step-by-step help

Impact: 70% time saved

Automation (Coming Soon)

Automate with Agentic AI. No special expertise needed.

Deploy AI agents to handle repetitive tasks, boost efficiency, and scale impact—easily.

  • Tailor AI behavior to achieve your goals and fit your organization
  • Activate agents based on your specific workflows
  • Access prebuilt agents for common L&D operations

Impact: 70% time saved

FAQ

What is Harmony?

Harmony is Docebo’s AI copilot designed to streamline platform administration and enhance the learner experience. Unlike basic AI assistants or chatbots, Harmony understands context, performs intelligent actions, and integrates directly into every corner of the platform—from search and reporting to content creation and beyond.

How is Harmony different from other AI tools?

Harmony is built into the Docebo platform. It’s not bolted on. It’s not a chatbot. Harmony understands what page you’re on, what you’re trying to do, and acts as your strategic partner. It automates admin tasks, retrieves knowledge, creates content, and will soon support low-code custom agents—all via natural language.

What can I do with Harmony today?

At launch, Harmony introduces Harmony Search—an AI-powered, conversational search experience that allows learners and admins to ask questions in natural language and receive accurate, context-aware answers instantly.

This is just the beginning. Soon, Harmony will also help you:

  • Automate notifications and reduce admin workload with simple prompts
  • Generate reports and insights on demand
  • Get contextual guidance and task support across the platform
  • Create content, scripts, and podcasts directly in Creator

Harmony starts with Search—but it’s evolving into your all-in-one AI copilot for the entire learning experience.

What is Harmony Search?

Harmony Search is the conversational AI tool within Harmony that allows learners and admins to ask questions in everyday language and receive accurate, contextual answers—across courses, lessons, knowledge bases, and more. It uses generative AI to transform traditional search into a dynamic discovery experience.

Does Harmony replace platform administrators?

No. Harmony augments and empowers platform administrators—it doesn’t replace them. It acts as a copilot, helping perform tasks faster and with fewer errors, while still keeping humans in control of decision-making. You remain the driver—Harmony just clears the road.

Is Harmony available to learners too?

Yes—Harmony supports both admins and learners. Learners benefit from Harmony Search, contextual recommendations, and soon, personalized Q&A and coaching experiences embedded across their journey.

Is Harmony secure and compliant?

Yes. Harmony is built to meet enterprise security and data privacy standards. It operates within Docebo’s trusted environment and respects all user roles, data access levels, and governance requirements.

How do I activate Harmony in my Docebo platform?

Harmony is included in all Docebo instances and can be easily enabled through the AI Control Panel. Admins can activate Harmony Search and explore additional AI features directly within the platform settings (AI Control Panel). Harmony Search is live today; additional capabilities will roll out progressively through 2025–2026.

If you’re not yet a Docebo customer, you can book a demo to discover how Harmony can transform your learning experience.

Can I customize Harmony?

Not yet—but soon. Harmony’s roadmap includes:

  • A low-code/no-code agent builder (Harmony Studio)
  • An AI Agent Marketplace for off-the-shelf solutions
  • API access for deeper customization

This means teams will be able to tailor Harmony to specific workflows, business logic, and systems.

Discover what’s possible

Thousands of customers already trust Docebo to deliver learning at scale. Now, Harmony makes it intelligent, automated, and personalized.

*Early usage data from key learning operations in monthly time spent (MTS) across core administrative and content workflows.

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