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Turning 18,000+ Learners into a Connected Learning Force

Nord Anglia Education is a premium international school group with over 80 schools a cross 33 countries.

Vicky Wheeldon, Learning Experience Designer at Nord Anglia Education and is quoted throughout this case study.

Visit Nord Anglia Education

Who are they?

Nord Anglia caters for more than 85,000 students from ages 2-18 and employ 18,000+ colleagues globally.

Who are their learners?

18,000+ colleagues, including teachers and administrators, who use Docebo for professional development and learning

What products and services do they offer?

Nord Anglia Education offers world-class teaching where students can enjoy a learning experience like no other.

Background

Nord Anglia Education began their LMS journey with Moodle but faced challenges scaling the platform as the organisation grew due to Moodle’s limitations. With rapid expansion from 30 schools to over 80, they sought a more robust solution to accommodate their growing needs.

Nord Anglia needed expert guidance to simplify their navigation and address their diverse learning requirements without getting bogged down in technical complexities. To achieve this, they sought the expertise of two key partners:

Docebo

The number one global learning platform, chosen for its design to be scalable while promoting collaboration and social learning.

GuyKat

A trusted, long standing partner of Docebo, GuyKat’s UX/UI design and platform consultancy expertise made them the ideal partner.

“GuyKat supported us to make our platform fly.”

Vicky Wheeldon
Learning Experience Designer, Nord Anglia Education

What was the learning challenge?

Key challenges faced as they scaled:

They sought more community-based functions with a learner base that was made up of colleagues wanting to share knowledge and collaborate across geographical boundaries.

With an extensive library of onboarding materials and learning programs, the content was hard to find and learners were overwhelmed. Users struggled to locate relevant content to their role.

Learners had varied needs and experiences, leading to confusion and inconsistent engagement with the system.

“It’s been a wonderful partnership because we can talk openly about what we need and get to the bottom of it and because of their expertise in Docebo they suggest what has worked elsewhere and support us.”

Vicky Wheeldon
Learning Experience Designer, Nord Anglia Education

What was the solution?

GuyKat pa tnered with Nord Anglia Education to enhance the platform’s user experience, addressing their pain points and streamlining their navigation.

Key elements of the solution included:

Custom UX/UI Navigation:
GuyKat introduced a drop-down mega menu using custom HTML and CSS to categorise content by school, topic, or type, enabling learners to locate resources quickly.

Custom Templated Widgets:
Introducing templated widgets that super admins could easily edit and maintain using clear documentation and training from GuyKat. This meant Nord Anglia Education’s team felt confident managing and customising the platform independently with the benefit of every widget having a consistent branding.

Using Docebo Communities:
Integrating this tool created powerful social communities that helped their leaders from across schools spread knowledge effectively.

Looking ahead, Nord Anglia plans to integrate Docebo with their HR platform to align career goals with personalised learning recommendations. With GuyKat’s support, they continue to evolve their platform, ensuring it remains responsive to their growing organisation’s needs.

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