The Texas County & District Retirement System partners with nearly 870 employers, providing retirement, disability, and survivor benefits to more than 380,000 members, including public service professionals such as nurses, mechanics, and sheriffs. Laura Turner, Senior Instructional Designer at TCDRS, leads the development of employee learning programs.
50%
enrollment immediately after launch
4.8
courses completed per user in the first two months
Before implementing Docebo, TCDRS operated with a decentralized training system that empowered teams to independently manage learning. As the organization evolved, they recognized an opportunity to make learning and development even more effective. By adopting a flexible platform with the capacity for both independent management and centralization, TCDRS could enhance knowledge sharing, streamline processes, and support continued employee engagement and talent development.
“Docebo matched our key requirements and gave us room to grow as our needs evolve. It provided an intuitive user experience for both learners and administrators.”
Laura Turner
Senior Instructional Designer, Texas County & District Retirement System
DOCEBO AS A UNIFIED LEARNING PLATFORM
TCDRS selected Docebo for its ability to provide a seamless and centralized learning experience across the organization. The platform met key requirements such as user segmentation, content management, social learning, and flexible customization. TCDRS uses Docebo to create learning experiences uniquely tailored for different departments.
Key features included:
“Although we’ve only recently rolled out Docebo, we’re already seeing positive feedback from employees at all levels. So far, we’ve seen strong adoption, with 70 active users and 343 completed courses since go-live.”
Laura Turner
Senior Instructional Designer, Texas County & District Retirement System
IMPROVED LEARNING ENGAGEMENT AND ORGANIZATIONAL EFFICIENCY
Since implementing Docebo, TCDRS has improved their already impressive employee engagement and operational efficiency. Outcomes include:
CONTINUING TO GROW WITH DOCEBO
TCDRS plans to expand its use of Docebo to support more advanced learning initiatives and further enhance its employee development programs. As the organization continues to evolve, Docebo’s flexibility and scalability will help them continue delivering smooth training rollouts, highly engaging content, and exceptional learning experiences.