Most L&D teams are fighting the same battle: how do you reach learners after the course ends, when the work gets hard, when the moment of need actually hits?

Docebo’s Talent Growth Lab lives that problem every day. As the internal team responsible for learning culture, career development, and running Lyceum — Docebo’s own LMS — they don’t just advise on learning strategy. They execute it, for a global workforce, with the same tools Docebo sells.

So when Companion launched, an AI-powered browser extension that delivers learning support directly in the flow of work, the Talent Growth Lab didn’t wait for a pilot. They went first.

In this DU Live session, Lindsay Wright, Director of Talent Management and Culture at Docebo, and Kristian Luke Jones, Group Product Manager for Learner Experience, sit down to tell the full story from both sides — the team that ran the rollout and the team that built the product. Patrick Morales, Manager of Learning Operations, pulls the thread between them: what it actually took to get a global workforce using a brand-new tool, where the plan held, where it didn’t, and what the engagement data showed when the dust settled.

You’ll leave knowing how to:

• Remove the friction that kills adoption before it starts
• Use the Five Moments of Need to design support that reaches learners when it matters
• Get measurable engagement beyond the LMS
• Build a deployment playbook you can actually execute