How Docebo helped PowerDMS improve customer onboarding time
Find out how using Docebo helped PowerDMS decrease customer onboarding time by 30%
+119%
ROI in 2021
5420+
training hours saved
$150,000
saved in training costs
30%
decrease in customer onboarding time since implementation
Who is PowerDMS?
PowerDMS is the only public safety workforce platform designed to recruit, train, equip, and protect first responders.
“Without Docebo, I couldn’t do it. Our customer success managers would go back to having the same conversations five times a day. Our churn would be higher. It’s not a life I want to go back to.”
Patty Costley
Director of L&D, PowerDMS
The Challenge
- Outgrowing their previous LMS as soon as it launched
- Needing a scalable solution to accommodate their growing customer base
- Synching their LMS to Salesforce instantly so customers could access courses
The Solution
- Implementation in under 90 days
- A flexible, scalable LMS with faster Salesforce synching
- “Set it and forget it” learning paths
- Easy language localization
The Results
+119%
ROI in 2021
5420+
training hours saved
$150,000
saved in training costs
30%
decrease in customer onboarding time since implementation