How Docebo helped PowerDMS improve customer onboarding time

Find out how using Docebo helped PowerDMS decrease customer onboarding time by 30%

+119%
ROI in 2021
5420+
training hours saved
$150,000
saved in training costs
30%
decrease in customer onboarding time since implementation

Who is PowerDMS?

PowerDMS is the only public safety workforce platform designed to recruit, train, equip, and protect first responders.

“Without Docebo, I couldn’t do it. Our customer success managers would go back to having the same conversations five times a day. Our churn would be higher. It’s not a life I want to go back to.”

Patty Costley
Director of L&D, PowerDMS

The Challenge

  • Outgrowing their previous LMS as soon as it launched
  • Needing a scalable solution to accommodate their growing customer base
  • Synching their LMS to Salesforce instantly so customers could access courses

The Solution

  • Implementation in under 90 days
  • A flexible, scalable LMS with faster Salesforce synching
  • “Set it and forget it” learning paths
  • Easy language localization

The Results

+119%
ROI in 2021
5420+
training hours saved
$150,000
saved in training costs
30%
decrease in customer onboarding time since implementation

Get the Case Study