Webinar On Demand

Beyond Employee Learning: How Customer and Partner Education Drive Value and Growth

External education programs are growing in popularity. In the Brandon Hall Group 2023 Learning and Development Survey, 77% of respondents report they are actively delivering learning to customers, partners, associates, members, or other external parties.

That number is up dramatically from the 27% who offered external learning in 2020. What’s behind this stampede towards customer, partner and member training? Why are so many organizations finding it worthwhile? What LMS capabilities are critical for success in this arena?

In this webinar, Claude Werder, Senior VP and Principal HCM Analyst at Brandon Hall Group, and Samantha Murray, Director of Go-To-Market for Docebo, will share research, insights, case studies and best practices to help attendees learn how their organizations can successfully extend learning beyond the employee base to maximize impact and results.

Discussion topics include:
• What’s driving the upsurge in external education programs?
• Common challenges in delivering external learning experiences
• LMS functionalities required to support successful external learning
• Case studies & best practices to increase the value of external learning programs