White Glove LMS Services
Learning services that move business forward
From setup to scale, Docebo’s experts turn your learning goals into measurable business outcomes.
9.3/10
NPS
9.3/10
CSAT on average would recommend
3,900+
customers launched
20 years
in the industry
Why Docebo services?
How our services help you win
Whether you need our team to handle every detail or simply want added expertise in your corner, our services are designed to meet you where you are, and take you further.
Built by learning experts
Decades of real-world L&D experience mean your strategy is designed and executed by people who’ve done it before.
AI-powered, human-centered
We blend data-driven insight with human understanding to deliver learning that’s personal, engaging, and effective.
Business impact you can prove
Every project is built to deliver results. That means faster adoption, higher engagement, and clear ROI.
01
Implement and launch
Go live faster with a platform built for your goals.
Implementation
Our experts help your administrators configure, launch, and optimize your platform with a tailored onboarding plan, ensuring a smooth setup and rapid time to value. Expect a strong start, accelerated outcomes, and support at every milestone.
Migration
Make your move to Docebo seamless with expert-led, secure data migration from any legacy system or spreadsheet. You’ll get end-to-end support, a sandbox to test and validate along the way, and a smooth path from prep to go-live.
Learning design
Our design experts bring your learning vision to life with intuitive, branded environments that engage users and drive adoption from day one. Expect higher engagement, a smoother learner journey, and faster time to value.
02
Optimize and grow
Unlock the full value of your platform.
Learn optimization
Turn insight into impact with expert-led learning optimization. We assess your platform, align with your business goals, uncover quick wins, and build a long-term plan to elevate engagement, performance, and ROI.
Technical Account Manager (TAM)
Part strategist, part technical guide, a Technical Account Manager is your dedicated Docebo expert, keeping adoption strong, spotting risks early, and uncovering new opportunities. They align your teams, connect business goals to technical execution, and keep you ahead of new features and best practices.
Professional service hours
Get flexible, expert support exactly when you need it. With professional service hours, you gain direct access to specialists who can jump in on critical projects, deliver tailored solutions, and keep your learning initiatives moving forward.
Support services
Our Premium Support Plans give you fast technical help, advanced tools, and 24/7 global coverage—so your team can focus on growth, not troubleshooting. Expect quick resolutions, training discounts, extended phone access, and sandbox environments for safe testing.
Learn more about our Premium Support services.
03
Scale and extend
Expand the impact of learning across your organization.
Staff transition
Ensure a smooth, disruption-free handoff when your learning team changes. We onboard new admins, review your setup, and keep your programs running with confidence and continuity—boosting satisfaction for both learners and admins.
API consulting
Automate smarter with expert API consulting. We analyze your workflows, recommend optimizations, and guide configuration so your systems stay in sync and your team saves time. Expect a deep workflow review, a strategic improvement plan, and hands-on setup and troubleshooting.
Custom reporting
Get the precise insights you need with custom reporting. We design and automate reports tailored to your data and goals—handling everything from discovery to delivery, validation, and sign-off.
04
Empower and sustain
Develop lasting skills and confidence through ongoing learning that keeps your teams performing at their best.
Instructor-led training (ILT)
Our ILT sessions offer hands-on practice, real-world guidance, and flexible options—public, private, or fully customized to your team. Expect interactive instruction, skill validation, and flexible payment choices, including DU credit redemption.
Certification
Showcase your expertise and stand out with Docebo Pro Certification. Validate your skills, earn ATD or SHRM credits, and access the Docebo Pro study guide and practice exam—all with flexible payment options, including DU credit redemption.
On-demand learning
Keep leveling up with on-demand learning. Access Docebo University, Knowledge Base, and Community anytime to learn at your pace, stay current, and connect with fellow learning professionals—while earning ATD and SHRM credits along the way.
Frequently asked questions
Professional Services are project-based engagements focused on implementation, optimization, and strategic consulting. Premium Support provides ongoing technical assistance, faster response times, and access to dedicated advisors who help you maintain and scale your Docebo environment.
Your Docebo Account Team will assess your goals, timelines, and internal resources to recommend the best combination of onboarding, optimization, and support services—whether that’s an onboarding tier, Learn Optimization engagement, or a dedicated Technical Account Manager.
Absolutely. If you’d like us to handle setup end-to-end, our Managed Services team can oversee configuration, data migration, design, and testing—getting you live faster while ensuring best-practice governance from day one.
Once you’re live, our Learn Optimization and Technical Account Manager services help you continually improve platform performance, adoption, and learning outcomes to ensure long-term success, not just a smooth launch.
Yes. Docebo’s global partner ecosystem includes certified Service, Technology, and Sales Partners who can assist with custom development, integrations, content creation, and specialized learning services—all vetted to meet our enterprise standards.
You can add Services directly through your Account Manager, or connect with our Services Sales team to design a plan tailored to your learning goals. Talk to a Docebo Expert →