Is your organization growing? Ensure your eLearning programs can keep up
Whether you’re starting a learning program from scratch or are adding training content to an existing program, creating a scalable solution is imperative (especially for fast-growing businesses).
Although it can seem daunting, there are dozens of tools in the market to help your business be successful. But before diving into new technologies or expanding content, successful scaling starts with understanding where you are today.
The Strategic Foundation: Assess Before You Scale
Before investing in new tools or expanding content, successful scaling starts with understanding your current state. Take measure of your organization’s learning goals, performance objectives, and existing skill gaps through surveys, evaluations, and stakeholder interviews.
Key assessment areas include:
- Current completion rates and engagement metrics
- Time-to-competency for new hires across departments
- Skill gaps identified through performance reviews
- Geographic distribution of learners and their unique needs
- Integration requirements with existing HR and business systems
This baseline measurement enables data-driven decisions about where to focus your scaling efforts and helps secure leadership buy-in by connecting training initiatives directly to business outcomes.
Build Your Scalable Technology Infrastructure
For growing companies, investing in the right learning management system (LMS) is crucial, but the platform’s architecture matters as much as its features. Look for cloud-based solutions that offer:
Scalability & Performance
- Multi-tenant architecture for managing different departments, regions, or external audiences
- Elastic infrastructure that handles traffic spikes during company-wide training launches
- Mobile-responsive design for remote and distributed workforces
Automation Capabilities
- AI-driven course recommendations based on role, performance, and learning patterns
- Automated enrollment workflows and compliance tracking
- Smart content suggestions that reduce administrative overhead
Integration Ecosystem
- Single sign-on (SSO) with your existing systems
- HRIS integration for seamless user management and reporting
- CRM connectivity for customer and partner training programs
If you’re planning on opening a new remote location or expanding into another country, a cloud-based LMS can allow your company to create a consistent and accessible learning experience for remote and international learners. These architectural considerations become critical as you scale from hundreds to thousands of learners across multiple locations and user types.
Determine learning content needs
Where are your employees needing additional training? Does your company need to create a program for progression or succession planning? It all starts with content. As your company grows, it’s important to map out areas of need prior to actually adding content.
Evaluate & expand content
Once learning programs have been in place, measuring impact will help inform future learning decisions. For companies early in the process of planning a learning initiative, piloting training can be very useful. Starting with specific departments and then expanding to the entire company allows organizations to gradually scale a program.
Offer content with multiple levels
After implementing a program, expanding content can help employees fully benefit from training. Learning and development professionals know that “one size does not fit all.” After having deployed a program, look into adding more curated content. For employees who may not need preliminary training, many content providers offer training that features multiple levels. For example, for employees needing to take courses on Microsoft Office, courses are available in beginner, intermediate, and advanced levels. Offering courses with different learner categories allows your company to provide the right training to the right employee.
Provide courses in different formats
Since eLearning provides the perfect environment for asynchronous learning, providing training courses in multiple formats can also create a friendlier environment for employees to learn. For employees interested in improving computer skills, offering mobile training allows learners to watch training on a tablet while using a desktop computer to follow along. Additionally, for companies looking to expand training to other departments, mobile learning allows for employees to learn on-the go or in the field.
Add training in other languages
If your company is looking to expand overseas or abroad, considering different language options is important to plan in advance. For organizations looking to create a consistent learning experience, plan ahead by looking for course content that already comes in multiple languages. That way learners are presented with the same content in the same course. Otherwise learners may end up having to view different content in different languages.
Pilot, Measure, and Scale Strategically
Rather than rolling out your expanded training program company-wide immediately, adopt a phased approach that minimizes risk and maximizes learning:
Start with a Pilot Program
Choose one department or region to test your scaled approach. This allows you to validate assumptions, identify technical issues, and refine your content before broader deployment.
Establish Success Metrics
Track key performance indicators beyond basic completion rates:
- Time-to-competency improvements
- Employee satisfaction and engagement scores
- Business impact metrics (productivity, retention, error reduction)
- System performance during peak usage
Create a Governance Framework
Define roles for content creation, platform management, and performance monitoring. Establish processes for regular content updates, user feedback collection, and continuous improvement.
Plan for Extended Enterprise
As your program proves successful with employees, consider expanding to train customers and partners. This extended enterprise approach can drive revenue while strengthening business relationships.
The most successful scaling initiatives maintain this cycle of piloting, measuring, and iterating rather than treating the initial launch as the final version.
Looking Ahead: The Future of Scalable Learning
As organizations continue to embrace remote and hybrid work models, the technologies powering scaled learning programs are rapidly evolving. AI-powered personalization, immersive VR training experiences, and predictive analytics are becoming standard capabilities rather than nice-to-have features.
The most successful learning programs strike a balance between centralized strategy and local flexibility, maintaining consistent quality and branding while adapting to regional needs, cultural differences, and varying technology access across global teams.
Whether you’re scaling to accommodate rapid growth, expanding into new markets, or adapting to changing skill requirements, the key is building learning infrastructure that grows with your organization rather than constraining it.
Ready to future-proof your learning program? Discover how Docebo’s AI-powered platform scales seamlessly from hundreds to hundreds of thousands of learners while maintaining the personalized experience that drives real business results.
