LMS for Hospitality
Exceptional service starts with exceptional learning
From front desk to behind the scenes, Docebo helps every employee deliver the same high-quality service, across every interaction and every location.
Hospitality runs on people. Keep them growing.
Consistent service, everywhere your guests stay
Upskill staff on brand standards, guest etiquette, and leadership, so every interaction feels on-brand and unforgettable.
Built for global teams
Deliver learning in any language with built-in translation, local context, and scalable programs that reach every property.
Train for the season, scale for success
Easily onboard and offboard seasonal staff without extra admin. Flexible licensing grows with occupancy.
Turn training into career growth
Engage employees with gamified paths and clear promotion goals that build loyalty and lift retention.
Cheney Dent
Senior Learning Platform Specialist, Booking.com
“If you can dream it, Docebo can probably do it.”
-80%
Admin overhead
Ash Murray
E-Learning Manager, DialAFlight
“With Docebo, we can keep up to date with our certifications, onboarding, and compliance.”
250
Staff across 4 locations all on the same page
Josh Bonanno
Manager of Training and Learning Systems, Front Burner Brands
“We’ve created a learning hub that employees want to come back to.”
6x
Learners engaging
Marta Nelson
Sr. Manager of Training and Enablement, Cloudbeds
“Docebo allows you to build a learning experience that puts what’s important to you and your customers front and center. It makes the entire learning experience very intuitive.”
+15%
Upsell rates for customers who learn
Mia Kernaghan
Global Digital Education Specialist, Kiehl’s Since 1851
“With Docebo, we’re able to bring our expert-level education and superior brand standards to our teams around the world, making the experience more engaging and accessible than ever before.”
100%
Adoption rate
Security and integrations
Security you (and your guests) can trust
If it matters to your team, it works with Docebo
Featured courses
Hotels and Inns: Front Desk Customer Service – Communicating with Guests
Learn how to communicate with guests to deliver consistent, high-quality service.
Food service and distribution: HACCP overview
Learn the principles of the HACCP food safety program to prevent foodborne illnesses.
Transition to leadership
Learn the fundamental skills required to be an exceptional leader and manager.
Frequently asked questions
Docebo delivers brand-focused training with multilingual support for global workforces, scalable solutions for seasonal staffing fluctuations, engaging career development paths to improve retention, and consistent service excellence training across international properties.
Look for multilingual capabilities, customizable branding for luxury standards, seasonal workforce scalability, gamification for engagement, role-based learning paths for career development, and global deployment capabilities for international hotel operations.
Yes! Docebo allows you to create a learning plan to assign to individual users, organization chart branches or groups. You can pick and choose which training courses are best suited to each of your learners.
Docebo’s Certification & Retraining app allows you to create a certification program quickly and easily. Users can earn a certification by completing designated courses and learning plans or external training activity, or certifications can be manually assigned
Docebo supports 50+ languages to help you localize your learning programs and provide the best learning experience from your training solution.
Yes, within Docebo, learners are able to share content with others, ask each other questions, and provide feedback on user generated content.
Yes! Docebo’s award-winning mobile app (Go.Learn) lets retail and hospitality employees access personalized, on-demand training anytime, anywhere. Frontline staff can stay current on product updates, compliance, and best practices—even across shifts or locations. With gamification, social learning, and offline access, training fits naturally into the flow of work, boosting engagement, performance, and consistency across your workforce. Learn more about our mobile app.