From Fragmented Platform to Unified Ecosystem: How Ubisoft Transformed It’s Internal Training with Docebo

The challenge

Balancing Local and Global Needs

Ubisoft’s primary challenge lay in the complexity of its organization. With a multitude of contributors and communication channels, training content was scattered, requiring a unified learning pathway across geographic regions. The L&D team had to balance global needs with local specificities of each studio, while mobilizing internal experts often consumed by intensive production cycles.

The shift to SaaS also represented a major cultural change. Stakeholders, accustomed to highly customizable internal tools, had to adapt to a standardized configuration. Without a single Business Owner initially, project coordination and adherence to deadlines on strategic topics were critical obstacles to ensuring smooth global deployment.

“ The challenge was to balance local and global needs to ensure consistent skills development and reduce redundancies, while pulling people away from production to train them. ”

Marie-Caroline Da Col
Learning Success Manager, Ubisoft

The solution

Modularity in Service of Expertise

After a rigorous 12-month selection process launched in 2019 involving 10 vendors, Ubisoft chose Docebo for its ability to meet technical security requirements and provide an intuitive user interface. The solution enabled a hybrid approach: a global structure for group consistency, combined with specific modularity by studio and job family.

Thanks to Docebo’s flexibility, Ubisoft was able to configure custom catalogs and permissions while automating group management and enrollments. The team even pushed the platform’s limits by developing custom carousels to enhance the visibility of monthly content.

Docebo’s support was critical, offering flexibility in the deployment timeline that allowed the tool to launch in 14 months under optimal conditions, despite a complex onboarding phase.

“ Docebo was flexible with our deployment timeline to allow us to launch the tool under the best conditions, offering a specific approach by entities, studios, and job families. ”

Marie-Caroline Da Col
Learning Success Manager, Ubisoft

The results

A long-term and measurable commitment

Docebo’s adoption generated an immediate impact on learning culture at Ubisoft, transforming compliance management into a smooth and engaging process.

• 90% completion rate on mandatory training, a score maintained year after year for 3 years thanks to automated reminders and dynamic group management.
• 100% of 55 global entities integrated into a single ecosystem, enabling complete visibility over training data.
• Successful centralization of user experience, merging actions and data within a single interface (All-in-one).
• Optimized production time through more targeted content distribution, allowing experts to train without impacting their strategic delivery cycles.

By migrating to Docebo, Ubisoft successfully transitioned from a fragmented solution to a unified and high-performing SaaS ecosystem. The platform does more than just host content: it supports the group’s digital transformation by making learning accessible, relevant, and seamlessly integrated into the workflow of tomorrow’s creators.

“ Success relies on flexible course configuration, automated reminders, and dynamic group management that allow us to achieve our objectives year after year. ”

Marie-Caroline Da Col
Learning Success Manager, Ubisoft