Docebo – Cookie Policy

The websites www.docebo.com, inspire.docebo.com and *.docebosaas.com and erp.docebo.com (hereinafter “Sites”) use cookies. Cookies are text strings created by a server and stored on the hard disk of your computer or any other device used by the user to have access to the Internet (smartphone, tablet) before being retransmitted to subsequent access of the user to the Internet.

Cookies allow to collect information about user navigation on the Sites, for example to remind language preferences or the currency used for a purchase, and propose them to the next visit to facilitate the use of the Sites.

Cookies may be stored permanently on your device and have a variable duration (so-called persistent cookies) or may disappear when the browser is closed or have a limited lifespan (so-called session cookies).

Cookies can be installed by the Sites you are visiting (so-called first party cookies) or may be installed by other websites (so-called third party cookies).

The Sites use first-party cookies, third-party cookies and other similar technologies, as further described below.

Browsing and Functionality Cookie

The Sites use session and persistent first party session cookies to ensure you with a safe and efficient surfing and use of the Sites as well as to improve the services rendered by the Sites.

These cookies allow the recognition of the selected language and country from which you are connecting. These technical cookies recognize you during a new access to the Sites, and avoid you to enter your data each time. For example, if you have selected some items for a purchase inside your shopping bag, and you do not complete the current purchase, you will be able to resume and finalize it the next time you will be back to visit the Sites. Finally, functionality cookies enhance the browsing experience.

Analytic Cookies

The Sites use Google Analytics cookies to collect information on the use of the Sites.

Google Analytics settings provide the sharing of data with Google in order to use the following services: i) Benchmarking, aggregated and anonymous data can be used to help create features and publications that can give you a better understanding about what’s happening across your entire industry, ii) Technical support, to provide service and resolution to technical issues to enable Google to provide assistance iii) Account specialists, Google sales and marketing specialists to find ways to improve your experience with Google products.

For more details and information, please visit the supplier’s page here https://support.google.com/analytics/answer/1011397?hl=en

By default, the analytical cookies using the entire IP address of website users to provide general geographic data in the reports.

It is possible to disable Google Analytics’ cookies using a specific plug-in available at the following link: https://tools.google.com/dlpage/gaoptout

Social Cookies

The Sites use third party cookies that allow users to interact with social networks (Facebook, Twitter, LinkedIn etc.) and in particular to share Site’s content through social networks mentioned above.

Profiling Cookie

The Sites use profiling cookies with which you can record the preferences observed during each visit and create profiles that allow you to send messages aligned to the preferences and more responsive to your interests, for example allowing you to display more quickly the products you are looking for or provide you with the article more similar. The Sites also allow the use of profiling third-party cookies that serve to make you see our business proposals even when you’re visiting other sites (retargeting).

The features of the cookies used on the Sites are described in the following tables:

www.docebo.com, inspire.docebo.com
Cookie name Type First party/Third Parties Duration
1 = Persistent
2 = Session
More information
Google Analytics

_gat
_ga
_gid
 

Analytics/ Profiling Third parties 1 https://policies.google.com/
Bing

MUID
MUIDB

Analytics Third parties 1 https://privacy.microsoft.com/en-gb/privacystatement
Disqus

__utmt
__utmz
G_ENABLED_IDPS
disqus_unique
__utmc
__utmb
__utma
__jidvglnk.Agent.p

Analytics / Profiling Third parties 1 https://help.disqus.com/user-profile/use-of-cookies
HubSpot

hubspotutk
__cfduid

Analytics Third parties 1 https://legal.hubspot.com/cookie-policy
SiteSearch

__cfduid

Analytics Third parties 1 https://sitesearch360.com/policies/
Docebo

cbc_country_name
cbc_country_code
docebo_enter_ref
PHPSESSID
video_*
docebo_contact_us

Profiling First party 1
IDE Profiling Third parties 1 https://support.google.com/ds/answer/2839090?hl=en
fr Social Third parties 1 https://www.facebook.com/policies/cookies
__stid Social Third parties 1 https://www.sharethis.com/privacy/
LinkedIn

lang
BizoID
UserMatchHistory

Social Third parties 1 https://www.linkedin.com/legal/cookie-policy

 

 

*.docebosaas.com
Cookie name Type First party/Third Parties Duration

1 = Persistent

2 = Session

More information
YII_CSRF_TOKEN Security First party 2 Used to prevent cross site request forgery exploits.
backend_*_*_*_saas Session First party 2 Used to identify AWS region
docebo_session Session First party 2 Used to track session related information
hydra_access_token Session First party 2 Used to get access to Hydra’s API services
remember_me Session First party 2 Use to implement the “Remember me” functionality
id_transaction Session First party 2 Use to maintain ecommerce transaction ID for payment gateways integrations(e.g. Zuora)
SimpleSAMLAuthToken Session First party 2 Used to handle SSO with SAML Identity Providers
mprtcid_* Session First party 2 Used to save course rating attempts by users
max_login_attempts_reached_expire_time Session First party 2 Used to track failed login attempts
failed_login_attempts Session First party 2 Used to track failed login attempts
reseller_cookie Session First party 2 Used to track login by resellers
dashlet_display_style_* Session First party 2 Used to save preferences for legacy (6.9) dashboard widgets
userManagementSelectedColumns Session First party 2 Used to save column selection preferences in legacy (6.9) user management
userman-fancytree-active Session First party 2 Used to save orgchart node preferences
hash_route Session First party 2 Used to encode URLs for redirects handling
AWSALB Session Third Parties 2 Generated by AWS to handle loading balancing
d-eu-c-ecs Session First party 2 Tracks the AWS region and is used  internally by Devops Team for diagnostics

In the event that the customer may personalize/ insert the content of the LMS involving the introduction of other cookies these must be specified in a cookie policy borne to the customer.

erp.docebo.com
Cookie name Type First party/Third Parties Duration
1 = Persistent
2 = Session
More information
_csrf Security First party 2 System security cookie used to validate web requests (like ajax)
_identity Authentication First party 1 System cookie used to store some login details for returning users
_language Usability First party 1 System cookie used to store the preferred language
erp-session Authentication First party 2 System cookie used for the current login session only

Your rights to object and refuse cookies

Accessing any landing page of the Sites, a banner which contains a short information notice is shown to you. If you close the banner or you continue browsing by accessing any other section of the Sites or selecting any item of the same (e.g. in image or a link), you consent to the use of cookies.  A “technical cookie” is used to remember your consent regarding cookies. You can know the information and how to disable third-party cookies by clicking on the links in the “More Information” table containing the list of cookies.

You may object to cookies being recorded on your hard disk by setting your browser to disable cookies.

Check here for the instructions provided by the major browsers.

Internet Explorer https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies
Chrome https://support.google.com/chrome/answer/95647?hl=it
Firefox https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari https://support.apple.com/kb/ph21411?locale=en_US
https://support.apple.com/en-us/HT201265

After doing so, however, certain web pages may not perform correctly.

For more information on cookies and to manage your third parties profiling cookie preferences we invite you to visit the following site: http://www.youronlinechoices.com. When you open the Sites, inside the “Your choices” area, you can find the list of the third parties companies and partners, who install cookies on our Sites (Company), verify the presence and the status of the installed cookies activity (Status) and manage the consent (choosing between On/Off). Expanding the dedicated selection (Info) to every company you can access to more information on the company and explore, via a link, to their specific information notice on cookie and privacy.

Data collected using cookies will be processed by Docebo NA, Inc, Docebo SpA and any of our corporate affiliates.

Your rights

At any time, you may submit a request for access (i.e. request information on personal data collected, used, disclosed or processed by Docebo), as well as a request for integration, rectification, or erasure, or object to our processing of your personal data. Furthermore, you may also be able to exercise the following rights to restrict processing, data portability, and lodge a complaint with a data protection authority.

In particular, you have the right to object and withdraw your consent, in whole or in part, to the collection, use, disclosure or processing of your personal data for purposes of dispatch of advertising material, direct selling or for the fulfillment of marketing surveys or commercial communication (e-mail).

If you prefer that the processing of your personal data is carried out solely by means of traditional contact methods, you may object to the processing of your personal data by means of automated contact methods.

In order to exercise your rights, you may contact the address below or send an e-mail to privacy@docebo.com.