We have just released a case study on Thomson Reuters, the world-renowned source of intelligent information for businesses and professionals. Thomson Reuters is using the Docebo Cloud /SaaS LMS to train and develop its IP & Science division’s global sales team.
Before the advent of the Docebo system, Erica LeBlanc, Thomson Reuters IP & Science Operations Development Manager, and her small team of trainers delivered all the division’s training, globally. This wasn’t sustainable, so the IP & Science division decided to deliver its learning materials via an LMS.
They needed an LMS that they could customize in different languages – so that, when users access it, what they see is in their local language. Among other things, Thomson Reuters also wanted an LMS with a sleek, modern user interface – and one that could cope with users accessing the learning materials via various mobile devices. It also wanted a system that it could implement with minimal downtime.
In the longer term, Thomson Reuters wants to develop a fully blended approach, with classroom-delivered learning complementing self-paced online learning materials, augmented via webinars. Erica commented: “The Docebo platform is ideal for helping us to do this, because of ease of use – and because it’s the repository for our learning and development information.”Now the entire sales staff at Thomson Reuters, as well as other parts of the IP & Science business, have access to the system: