Product Updates

For those using the Observation Checklists functionality in the platform, when you as a Superadmin schedule your checklist and choose the users who will be checked by the checklist, you can now select single users besides groups and branches (you can select up to 10 single users to check). 

Additionally, when deleting a schedule of your checklist, you can now choose to delete also the checklists that have already been assigned to users, but that haven’t been completed yet. Check out this article for further info.

The Virtual Coach functionality can now be enabled/disabled both from the Advanced Settings area of your platform. For those using the Multidomain App, the Virtual Coach activation can be managed both for the main domain and for subdomains. 

Please Note: The Virtual Coach will be gradually released on all platforms over the course of November and December 2019. This means that you may or may not see it on your platform. If you don’t see it, don’t panic! More than likely, we’ve scheduled the Virtual Coach to be released on your platform on a later date in the month, which was set based on a number of factors, including the number of Active Users in your platform.

If you have activated Docebo Discover in your platform, you can now mark the content that is not relevant to you as Not Interesting, so that your Areas of Improvement channel will only show the content that you think is useful. Marking content as not interesting allows the platform to track unwanted content and to improve its future content suggestions.

For those activating their platform before October 21, 2019, when creating or editing a user from the All Users page (Admin Menu/ Users),  please note that starting from December 3, 2019, the quick tree selector will no longer be available in the Branches tab of the right panel. Branches will be selectable from the branches tree only.

For those using the Go.Learn mobile app, if your learners have downloaded courses and/or training material for offline viewing, once the app is online again, now the status of their enrollment into the courses that they downloaded in the Offline Content area is checked.

Then, if a course expired or if the learner is no longer enrolled into a course, the course itself or the training material included in that course are removed from the Offline Content page and deleted by the local storage. 

In this way, the content in the Offline Content page is always aligned with the status of your learners’ enrollments, and only courses into which they are currently enrolled (or training material included in the courses into which they are currently enrolled) are shown on this page. For more info, refer to this article.

For those using Webhooks, the fired_by_batch_action property has been added to the common event properties to identify if the event originated from batch operations.This property is true if the event has been fired during a batch API call, false otherwise.

The Docebo Virtual Coach, powered by artificial intelligence, provides learners and admins with a unique learning experience through conversations. It’s a proactive learning coach for every single user in your platform, who can guide and steer them continuously through their learning activities and work within the learning platform. In Docebo’s 7.8 release, learners can interact with it in four ways:

• Asking for recommended content.
• Monitoring your learning progress.
• Asking questions related to content in your platform.
• Receiving push notifications about content that may interest you.

Learners can interact with their Virtual Coach directly in the desktop platform or in the Go.Learn mobile app. Please note that at this time, the Virtual Coach is focused on improving the experiences of learners in your platform. Therefore, it doesn’t focus on or assist in any Admin functionalities or operations. To learn more, refer to this article to discover how to manage the Virtual Coach and to this article to learn how to interact with it.

Please Note: The Virtual Coach will be gradually released on all platforms over the course of November and December 2019. This means that upon the initial release date of Docebo 7.8 on the week of November 12, you may or may not see the Virtual Coach on your platform. If you don’t see it, don’t panic! More than likely, we’ve scheduled the Virtual Coach to be released on your platform on a later date in the month, which was set based on a number of factors, including the number of Active Users in your platform. 

For any questions that you may have, please open a support ticket with Docebo’s Customer Support via the Communication Center of your platform or contact our Customer Success team.

Docebo Pages is here on Mobile!

Docebo Pages has arrived for mobile learning! Create personalized learning experiences for different groups of users in your platform, without any coding skills required. Configure the menu structure and the layout of the pages used by Go.Learn directly from the Manage Pages and the Manage Menus areas of the platform Admin Menu, as you do for your desktop pages. 

Choose whether to keep the mobile menu synchronized with the desktop menu and provide the same user experience to your users, saving configuration time, or to manage different menu structures making the mobile experience more dynamic.  To learn more, check out this documentation.

Docebo Discover Gives your Learners Content from Around the World

Docebo Discover, available for free for those using Coach & Share, allows you as the Superadmin to give high-quality, personalized, curated content to your learners. By activating Docebo Discover, a new content channel will be available for your learners, populated with content that is geared towards the skills that your learners want to focus on.

Once you activate this channel, learners will be asked on which areas of improvement (skills) they want to focus on, then they’ll find relevant content directly in their platform, the My Areas of Improvement channel. To learn more about setting up and using Docebo Discover, refer to this article.

Automatic Generation of Unique Course and Session IDs

Your platform will automatically generate a unique alphanumeric ID for courses and sessions (both for webinars and for classroom courses), in addition to the existing course/session ID. The course unique ID will be calculated for existing courses too, but only when courses are updated. With the course unique ID, it will be easier to identify courses and sessions in various areas of the platform, and in the platform’s global search.

Docebo for forMetris to Measure Learning Impact

The new Docebo for forMetris integration allows Superadmins to enable ready-to-use forMetris surveys (called Learning Impact surveys in your platform) for individual courses. Surveys are sent to the users enrolled in the course via email upon course completion and after three months, in order to measure the learning impact of the training over time. The completely anonymous survey results are then turned into an easy-to-read report, accessible from the Reports area. Learn more about the integration here.

Five New Languages Supported for AI-Powered Auto-tagging

Starting from the week of November 12, when sharing either formal or informal content in your platform, the auto-tagging function, powered by artificial intelligence, can now analyze content and create tags in five additional languages (in addition to English, which is already available): Spanish, French, German, Italian and Portuguese. Any content in these languages is now easier to find using the platform’s deep search. For more information on your platform’s AI features, refer to this article.

For those using the manage/v1/user/batch_delete API, starting today, November 5, 2019, in order to provide you with a clearer response when only invalid IDs are passed, the response will no longer be “Invalid deletion data.” Instead, all invalid IDs will be shown in the response. Additionally, the value of the success param is now 0.

Please note that starting from today, November 5, 2019, Superadmins will be subject to the same visibility rules that they’ve configured for their users for courses in catalogs. This means that, for example, if you’ve created a course that is only visible to users enrolled to the course, you as a Superadmin will need to be enrolled to that course in order to view it. 

Please check the visibility rules that you’ve configured for courses in catalogs in the Catalog Options area of the Advanced Properties tab of a course in the Course Management area of your platform.

For those using the Power Users app, starting today, November 5, 2019, Power Users will be able to create and edit users via CSV files only for the branches to which they are assigned. Also note that they will not be allowed to create and edit users in the root branch. If a user needs to create and edit users in your platform’s root branch, please make sure they are a Superadmin. Otherwise, Power Users will be asked to select a branch other than the root branch when completing this task.