Your Docebo Product Updates
Get the latest information on what’s happening in your learning platform.
What’s new in your platform
A Revamped Experience for E-Commerce Management
If you leverage Docebo to sell content to your internal or external audiences, your user experience using the E-Commerce feature will have a more intuitive facelift, streamlining how you setup your e-learning content business.
This update won’t alter any of your current E-Commerce settings, but we recommend test driving the new experience to familiarize yourself with the new look and feel. Check out the full release notes below for more details.
Questions & Answers for your Go.Learn Mobile App
Ask (on mobile) and you shall receive (an answer, that is). The Ask the Expert feature is ready for your learners on both the Go.Learn app and your branded mobile all. If you’re using Discover, Coach & Share, your learners can ask questions about courses and content no matter where they are.
We’re not done yet! Scroll down to the full December release notes to discover what’s new in your platform.
Check out what’s coming up
A New Way to Share Content in Docebo
Streamline how your learners are sharing their expertise across your business. With a completely enhanced experience in January for those using Discover, Coach & Share, your learners will love the new simplified way to share content with their peers while ensuring content privacy. Discover more details in this Knowledge Base article.
Reimagine how to Manage Classroom & Virtual Training
Combine classroom and virtual classroom (webinar) courses into a single course, simplifying how you manage courses with blended learning techniques and streamlining course and session reporting. You will no longer need to duplicate work for a single course. Discover more in our Knowledge Base!
Docebo & Microsoft Teams Integration for Webinars
The wait is over! If you’re using Microsoft Teams for web training, your learning platform will soon integrate with the Teams web conferencing tools, so your learners can access live training sessions from Teams directly in their Docebo learning platforms, simplifying how you manage your online training sessions and bringing two business systems seamlessly together.
Important Dates to Remember
Stay up to date on the latest important dates related to your Docebo platform.
|Feature||End of Maintenance and Support Date||End of Life Date||What You Need to Know|
|Authorize.net SIM Integration||October 1, 2020||January 1, 2021||The End of Life date for the Docebo for Authorize.net SIM Integration is on January 1, 2021. Once the integration reaches its End of Life date, it will not be accessible or usable by Superadmins, Power Users, or Learners. Please note that Authorize.net Accept Hosted is a replacement for Authorize.net SIM with notable advantages, and it’s already available in your Docebo platform.|
|Docebo for Zuora Integration||October 1, 2020||January 1, 2021||The End of Life date for the Zuora Integration is on January 1, 2021. Once the integration reaches its End of Life date, it will not be accessible or usable by Superadmins, Power Users, or Learners.|
|Webex V1 Integration||End of October 2020||End of January 2021||The End of Life date of the Webex V1 integration is at the end of January 2021. Remember that, after this date, the webinar sessions scheduled with Webex V1 will no longer be accessible or usable by Superadmins, Power Users, or Learners. Docebo has released its revamped integration with Webex, called Webex V2, on July 21, 2020, and this new version of the integration will completely replace Webex V1 by the end of 2020.|
|TLS 1.1||November 23, 2020||November 23, 2020||Starting on November 23, 2020, Docebo no longer supports HTTPS secure connections using TLS 1.1.|
TLS 1.1 support has been deprecated or is in the process of being deprecated by most popular browsers already, including the latest versions of Chrome, Edge, Firefox and Safari. To ensure that your platform remains accessible to you and all of your learners, Docebo strongly recommends that you ensure your browsers are using TLS 1.2.
|Adobe Connect V1 Integration||End of November 2020||End of February 2021||The End of Life date of the Adobe Connect V1 integration is at the end of February 2021. Remember that, after this date, the webinar sessions scheduled with Adobe Connect V1 will no longer be accessible or usable by Superadmins, Power Users, or Learners. Docebo will release its revamped integration with Adobe Connect, called Adobe Connect V2, on August 25 2020, and this new version of the integration will completely replace Adobe Connect V1 by the end of February 2021.|
|GoToMeeting V1 Integration||End of December 2020||End of March 2021||The End of Life date of the GoToMeeting V1 integration is at the end of March 2021. Remember that, after this date, the webinar sessions scheduled with GoToMeeting V1 will no longer be accessible or usable by Superadmins, Power Users, or Learners. Docebo will release its revamped integration with GoToMeeting, called GoToMeeting V2, on September 23, 2020, and this new version of the integration will completely replace GoToMeeting V1 by the end of March 2021.|
End of Maintenance and Support: After this date, any defects or other issues related to the feature will not be fixed by development teams. Docebo’s Help Desk or Customer Success team may offer workaround solutions, but no defects will be opened or escalated to the product team. However, the feature is still accessible and usable in its current state.
End of Life: After this date, the feature is no longer accessible or usable.
Product Updates History
As of January 26, 2021, new areas of your desktop platform will become accessible, including built-in pages and page widgets. If you have customized the layout of the newly accessible areas of your platform via CSS, you may be required to update it in order to adapt to its new format. For this reason, starting today, Superadmins will be able to test directly on your platform if your current CSS is compatible with the one that will be released on January 26, 2021. Find out more in our Knowledge Base.
For those using the Power Users app, please note that starting on February 2, 2021, in order to improve the platform security, when activating the Use Category Tree option in the platform Advanced Settings to display course category tree in catalogs and in the Catalogs widget, the category visibility for Power Users will be limited to the categories associated to the courses belonging to the catalogs they have visibility on, as learners.
For those using the branded mobile app, please note that on January 26th, 2021, the new milestone version 3.0.0 will be released, and you will benefit from a redesigned and enhanced user interface, with a revamped menu and search functionality, support for split screen mode and much more.
When you update your branded app to the 3.0.0 version, you will notice graphical changes to the user interface (don’t worry, nothing changes from a functionality perspective). For this reason, if you created support and marketing guides adding screenshots or GIFs showing the app user interface, you may want to update them before delivering the new version of the branded app to your users, so that your documentation still reflects the app’s user interface.
For those using the Docebo Content Library, please note that starting from today, the notice for decommissioning courses will be sent 90 days before the decommissioning date (instead of 60 days). The courses planned for decommissioning up to today will keep their decommissioning date.
For those using Webhooks, starting today, you can take advantage of new attributes for the following events:
- username attribute for the User has been deleted – user.deleted event
- username and course_name attributes for the User enrolled in a course – course.enrollment.created event
- username and branch_name attributes for the User assigned to a branch – branch.user.added event
- username and branch_name attributes for the User removed from a branch – branch.user.removed event
- username attribute for the User enrolled into webinar session – webinar.session.enrollment.created event
- username and course_name attributes for the Users unenrolled from Webinar session – webinar.session.enrollment.deleted event
- username and course_name attributes for the User unenrolled from course – course.enrollment.deleted event
As communicated on December 15, 2020, for those using the Power Users app in conjunction with the Subscriptions app, please note that starting from today, Power Users will be able to enroll users in the courses included into a bundle only if the users have purchased or are associated to a valid license for the bundle.
In this update of the mobile app, we have enhanced privacy protection. Please update Go.Learn to benefit from this improvement. Furthermore, we have addressed a handful of minor issues to give you a better, smoother learning experience.
For those integrating with Salesforce, today Docebo releases a new package for this integration, including a fix on the synchronization of newly created enrollments in learning plans causing apex errors. This package does not include breaking changes, but we suggest that the Superadmin of your platform installs it as soon as possible after January 7, 2021, in order to be aligned with the latest release of the integration. In order to update, log in as the Superadmin and access the Salesforce configuration area in your platform (Admin Menu → Salesforce → Manage). From here, move to the Settings tab and click Update. You will be redirected to Salesforce. Log into your Salesforce account and, select the types of users for which you would like to install the Docebo App (if in doubt, select Install for All Users) and click on Upgrade to proceed. The package version number is 1.15. If you have not yet installed package number 1.14 (released on November 24, 2020), you can install both package 1.14 and package 1.15 at the same time with package 1.15, since it also includes the content of package 1.14. As communicated on November 24, 2020, package 1.14 must be installed by January 26, 2021.
Please note that starting on February 2, 2021, for those using the PUT /learn/v1/enrollments API, the extra array  will be removed from the “updated” part of the API response, so that the response will be fully aligned with the response schema shown in the Response Sample section of the API browser corresponding page. Check out our API documentation for further details.
Please note that starting on February 2, 2021, for those using the GET/learn/v1/coursedesc/getCourseDescription API to retrieve the course description, the API:
- will return a 403 error if the public catalog is disabled in your platform (platform advanced setting > Course Catalog tab > Show the catalog to non-authenticated users option is disabled)
- will return error 200 if the public catalog is enabled in your platform, (platform advanced setting > Course Catalog tab > Show the catalog to non-authenticated users option is enabled) only for the courses having the published status
I’m a Docebo customer. Can I talk to somebody about my platform?
Of course! If you have technical questions about your platform, reach out to Docebo’s Customer Support team. To learn more about getting the most out of your platform, contact your Customer Experience Manager.