Your Docebo Product Updates
Get the latest information on what’s happening in your learning platform.
What’s new in your platform
September 2023
Multiple Certificate Templates per Course
Multiple certificates can now be assigned to a single course, along with requirements for awarding them. As an example, a single compliance course could now award a specific certificate that matches the country or state an employee is located in. As a result, there is no need to duplicate the course multiple times.
New in Docebo this month:
- Docebo Learning Impact: Sync update and improvements
- Docebo Learning Impact: Questionnaire updates for custom domains and ILT courses
- Docebo Flow: Skeleton loading frames for improved visual user experience
- Docebo Connect: New Slack recipes
To see all of the new updates in September, check out the full release notes below, or head to Docebo U to experience the September release training course.
Check out what’s coming up
October 2023
Coming your way:
- Mobile app: Publish Branded Mobile App as a Reader App
- Slides Player Improvements
- and more
Important Dates to Remember
Stay up to date on the latest important dates related to your Docebo platform.
| Feature | End of Maintenance & Support | End of Life | What You Need To Know |
| Stripe Standard Integration | July 31, 2022 | November 30, 2022 | The End of Life date of the Stripe Standard integration is scheduled for November 30, 2022. Once the integration reaches its End of Life, it will not be accessible or usable by Superadmins, Power Users, or Learners. As an option, you can move to Stripe Strong Customer Authentication (SCA) as described in the Docebo Knowledge Base. |
| Course Sharing on Social Media | September 30, 2022 | September 30, 2022 | The End of Life date for the possibility to share courses on social media is scheduled for September 30, 2022. If the Gamification app is active on your platform, you can still let your users share their training results on LinkedIn and Facebook by publishing the badges they obtained upon completing courses or reaching other objectives. |
| Westpac PayWay Integration | June 30, 2022 | September 30, 2022 | The integration with Westpac PayWay is no longer supported since June 30, 2022, and reached its end of life on September 30, 2022. Once the integration reaches its End of Life date, it will not be accessible or usable by Superadmins, Power Users, or Learners. |
| Shopify Integration | January 28, 2022 | April 28, 2022 | The integration with Shopify is no longer supported since January 28, 2022, and reached its end of life on April 28, 2022. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| WordPress Integration | January 28, 2022 | April 28, 2022 | The integration with WordPress is no longer supported since January 28, 2022, and reached its end of life on April 28, 2022. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| BlueJeans V1 Integration | September 30, 2021 | December 31, 2021 | The Docebo integration with BlueJeans V1 is no longer supported since September 30, 2021, and reached its end of life on December 31, 2021. The webinar sessions scheduled with BlueJeans V1 are no longer accessible or usable by Superadmins, Power Users, or Learners. Docebo released its revamped integration with BlueJeans, called BlueJeans V2, on November 25, 2021, and this new version of the integration has completely replaced BlueJeans V1on December 31, 2021. |
| Vivocha Integration | September 30, 2021 | December 31, 2021 | The integration with Vivocha is no longer supported since September 30, 2021, and reached its end of life on December 31, 2021. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| Teleskill Integration | September 30, 2021 | December 31, 2021 | The integration with Teleskill is no longer supported since September 30, 2021, and reached its end of life on December 31, 2021. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| Optimizely Integration | September 30, 2021 | December 31, 2021 | The integration with Optimizely is no longer supported since September 30, 2021, and reached its end of life on December 31, 2021. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| Support of second-level custom domains | November 1, 2021 | November 1, 2021 | In order to improve the security of your platform, as of November 1, 2021, Docebo has discontinued the support of second-level domains (e.g. mydomain.com) and only accepts third-level domains (e.g. www.mydomain.com). |
| Creation of webinar sessions from the web conferencing tool | October 7, 2021 | October 7, 2021 | Starting on October 7, 2021, the web conferencing widget no longer allows the creation of webinar sessions. You can still create new sessions for VILT courses from the Course Management area. |
| GoToMeeting V1 Integration | December 31, 2020 | March 31, 2021 | The Docebo integration with GoToMeeting V1 is no longer supported since December 31, 2020, and reached its end of life on March 31, 2021. The webinar sessions scheduled with GoToMeeting V1 are no longer accessible or usable by Superadmins, Power Users, or Learners. Docebo released its revamped integration with GoToMeeting, called GoToMeeting V2, on September 23, 2020, and this new version of the integration has completely replaced GoToMeeting V1 on March 31, 2021. |
| Adobe Connect V1 Integration | November 30, 2020 | February 28, 2021 | The Docebo integration with Adobe Connect V1 is no longer supported since November 30, 2020, and reached its end of life on February 28, 2021. The webinar sessions scheduled with Adobe Connect V1 are no longer accessible or usable by Superadmins, Power Users, or Learners. Docebo released its revamped integration with Adobe Connect, called Adobe Connect V2, on August 25, 2020, and this new version of the integration has completely replaced Adobe Connect V1 on February 28, 2021. |
| Webex V1 Integration | October 31, 2020 | January 31, 2021 | The Docebo integration with Webex V1 is no longer supported since October 31, 2020, and reached its end of life on January 31, 2021. The webinar sessions scheduled with Webex V1 are no longer accessible or usable by Superadmins, Power Users, or Learners. Docebo released its revamped integration with Webex, called Webex V2, on July 21, 2020, and this new version of the integration has completely replaced Webex V1 on January 31, 2021. |
| Docebo for Zuora Integration | October 1, 2020 | January 1, 2021 | The integration with Zuora is no longer supported since October 1, 2020, and reached its end of life on January 1, 2021. Once an integration reaches its End of Life date, it is no longer accessible or usable by Superadmins, Power Users, and Learners. |
| TLS 1.1 | November 23, 2020 | November 23, 2020 | Starting on November 23, 2020, Docebo no longer supports HTTPS secure connections using TLS 1.1. TLS 1.1 support has been deprecated or is in the process of being deprecated by most popular browsers already, including the latest versions of Chrome, Edge, Firefox, and Safari. To ensure that your platform remains accessible to you and all of your learners, Docebo strongly recommends that you ensure your browsers are using TLS 1.2. |
End of Maintenance and Support: After this date, any defects or other issues related to the feature will not be fixed by development teams. Docebo’s Help Desk or Customer Success team may offer workaround solutions, but no defects will be opened or escalated to the product team. However, the feature is still accessible and usable in its current state.
End of Life: After this date, the feature is no longer accessible or usable.
Product Updates History
If you are awarding certificates to learners, you can now assign multiple certificate templates to the same course to generate certificates with different details and layout, based on legal, compliance, or local requirements, for users in different groups/branches.
For those using Microsoft Teams, starting on September 28, you are able to use Docebo within Microsoft Teams, both in the Desktop and Mobile versions, allowing you to complete your learning path without having to leave the Teams environment. Provided within the application is the ability to consume courses, design and use a personalized training dashboard and chatbot functionality.
For those using Docebo Flow, using skeleton loading frames, Docebo Flow Launcher and Docebo Flow Building Blocks now feature an improved visual user experience when loading courses, launchers and widgets.
In this update, a handful of minor issues have been addressed to give you a better, smoother learning experience on mobile.
For those using the Docebo for PENS integration, please note that the functionality will be removed on April 3, 2024.
On October 25, 2023, all the APIs under the api/webapp service will be deprecated.
Please note that the webapp of the platform on all mobile browsers on all mobile devices was sunsetted on December 31, 2018.
We have updated the details of the Platform Tests Against the WCAG Guidelines chapter of our Accessibility Statement and made available additional resources on accessible writing and configuring accessible interfaces.
For those using the Docebo VILT for Zoom Version 3, the integration now manages alternative hosts and dedicated passcodes for every event instead of account-based passcodes.
As communicated on August 7, 2023, for those using the GET learn/v1/courses/{course_id} API, when used for an ILT session including at least one onsite event, the API now returns the value null instead of undefined for the webinar_tool attribute.
As communicated on August 21, 2023, for those using the /learn/v1/courses/{course_id}/by_category API, the status parameter is no longer available and the API response only includes the courses in Published status.
New recipes allowing for the provisioning or mapping of users from Slack are available for use with Docebo Connect.
For those using Learn Data, please note that starting today, the userId field will be available in the core_user table. More information on Learn Data is available on demand.
For those using Docebo Learning Impact, we have improved your user experience by removing the synchronization latency needed to perform actions. You can now enable Learning Impact, send questionnaires or enroll users in real time.More about Docebo Learning Impact.
We have improved the use of xAPI training material for your initial Learning Impact questionnaires. This option is no longer limited to standard domains but is now extended to custom domains. In addition, you can now use this option for ILT courses. Learn more about initial Learning Impact questionnaires as training material.
Starting from November 8, 2023 in order to improve the platform security, users will no longer have the possibility to include external images in certificate templates. This restriction will apply to newly created certificate templates as well as existing certificate templates. When downloading certificate templates containing external images, the images will be replaced by placeholders. Learn more about Certificates.
For those using the POST /share/v1/admin/channels/channel_id/duplicate API to duplicate channels and their content, please note that starting on December 6, 2023, a new boolean parameter called copy_visibility will be available to manage the porting of the visibility settings of the source channel for the duplicated channel, that is currently ported as is. If the copy_visibility parameter is set to false, the visibility will be set to “All groups and branches” by default. This parameter will also be available in the user interface when duplicating a channel. In addition, the duplicated channel will have the same content and the same experts as the source channel only if the assign_same_content and the assign_same_experts parameters are set to true.
For those using the GET learn/v1/courses/{id}/by_category API, please note that starting on December 6, 2023:
- the disable_catalog_filter parameter will no longer be available meaning that the returned courses will always be subject to the caller’s visibility
- when the ID on an unpublished course is passed, the API will return a 403 error instead of a success message
FAQs
How often is Docebo updated?
Your product is updated with new features and enhancements for your learning program every month.
Where can I find the status of the Docebo learning platform?
To get info on the performance status of your learning platform, check out the Docebo Status page.
I’m a Docebo customer. Can I talk to somebody about my platform?
Of course! If you have technical questions about your platform, reach out to Docebo’s Customer Support team. To learn more about getting the most out of your platform, contact your CSM.
