Docebo – Trial Environment Agreement

May 2026

Docebo Inc. and its affiliates  (“Docebo”, “we”, or “us”) agree to provide you (“Customer”, “you” or “your”) with access to a trial environment of its learning management system platform and related software services (collectively, the “Services”) which are accessible by you and/or your authorized users (each an “End User”) in accordance with the terms of this Agreement (the “Agreement”).   

This Agreement governs your access to and use of the trial environment (the “Trial Environment”) during the period such access is granted (the “Term”). The Trial Environment and your evaluation and trial use of the Services will be solely for the purposes of assessing the suitability of the Services for your business needs (the “Permitted Purpose”).

1. Grant of License 

  1. Docebo Software and Services. During the Term, and subject to compliance with this Agreement, Docebo grants to the Customer a worldwide, non-exclusive, non-transferable, non-assignable and limited right and license to allow End Users to remotely access and use the Services solely for the Permitted Purpose.

2. General Technical Requirements. Using the Services requires access to a modern web browser that supports cookies and JavaScript. Docebo neither represents nor warrants that the Software Services will be accessible through all web browser releases or all versions of tablets, smartphones, or other computing devices. The Software Services currently support the following browsers: https://www.docebo.com/online-training-lms-system-requirements/ (which is subject to change, with reasonable notice, in Docebo’s sole discretion).

3. Software Services. The Services include certain software features (the “Software Services”) that you may trial and evaluate under the terms of this Agreement. The specific terms pertaining to the Software Services can be found at the following link: https://www.docebo.com/company/software-addendums-packs/. Each section of this webpage is only applicable if the Software Service(s) named have been provided to you by Docebo in your Trial Environment. 

4. Ownership. All intellectual property rights of each Party, whether at the commencement of Term or that comes into existence during or thereafter, shall remain the property of such Party. For greater certainty, it is expressly agreed that: (i) all title, ownership rights and intellectual property rights in and to the Services and any all components incorporated therein, are and will remain owned exclusively by Docebo or as applicable its licensors; (ii) Docebo’s software, in source code, remains proprietary information of Docebo and is not licensed by this Agreement; (iii) all title, ownership rights and intellectual property rights in and to the all-electronic information and data  input by the Customer or End Users into the Services will remain owned exclusively by the Customer or other third-parties, as the case may be. 

5. Receipt of Services

  1. Use of Docebo Software and Services. The Software and Services may be used only for Customer’s own lawful business purposes. 
  2. Compliance with Law. Both Parties will observe and comply with all applicable laws in connection with their performance under this Agreement. 
  3. Application Programming Interface Provisions

(a) The Docebo Trial Environment may be accessible through an Application Program Interface (API) requiring login and API credentials (the “Docebo Credentials“) and Docebo provides documentation disclosing certain aspects of its software functionality (“API Protocols”). Docebo allows the Customer to control, track, and monitor End Users with access to the API Credentials.

(b) Docebo expressly disclaims and shall have no liability with respect to how the API Protocols are used by the Customer in its Trial Environment. Docebo takes no ownership interest in or rights to any third-party software code that incorporates the API Protocols.

(c) In order to enable the functionality provided by the API Protocols, a requesting party must serve licensed Docebo Credentials to the Docebo Instance. The Customer expressly understands that Docebo does not go beyond a verification of proper Docebo Credentials to validate whether access to or use of a customer’s Docebo Instance is authorized. Once the Docebo Credentials are validated by the Docebo Instance, any software code that is written in accordance with the API Protocols will function with the Docebo Instance as designed. Thus, any unauthorized dissemination and distribution of the Docebo Credentials may lead to an unauthorized use of a Trial Environment. Docebo expressly disclaims and shall have no liability to the Customer, or any third party, for any loss or damages resulting from how the API Protocols are used by the Customer in its Trial Environment. 

6. Confidentiality and data protection

  1. Confidential Information. The Parties agree that the confidentiality terms of the Non-Disclosure Agreement (“NDA”) as signed between the parties apply to this Agreement.   
  2. Processing of Personal Data. To the extent that Docebo processes any personal data (as defined in the Privacy Policy), it shall do so only in accordance with Docebo’s privacy policy, which can be found at: https://www.docebo.com/docebo-privacy-policy/.  

7. Termination

  1. Termination. Each Party has the right to terminate this Agreement at any time in its sole discretion upon written notice to the other party. Termination of this Agreement shall not affect Section 4 (Confidentiality) and Section 7 (Miscellaneous) all of which shall expressly survive such termination.

8. Disclaimers

  1. NO WARRANTY. NEITHER DOCEBO, ITS AFFILIATES, NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS OR REPRESENTATIVES MAKES ANY EXPRESS OR IMPLIED WARRANTIES, CONDITIONS, OR REPRESENTATIONS OF ANY NATURE OR KIND WHATSOEVER TO THE CUSTOMER, OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO THE SERVICES OR OTHERWISE REGARDING THIS AGREEMENT, WHETHER ORAL OR WRITTEN, EXPRESS, IMPLIED OR STATUTORY, AND, THE SERVICES ARE PROVIDED TO THE CUSTOMER ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, THE IMPLIED WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE ARE EXPRESSLY EXCLUDED AND DISCLAIMED. WITHOUT LIMITING THE FOREGOING, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, THE IMPLIED WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE ARE EXPRESSLY EXCLUDED AND DISCLAIMED. NO WARRANTY IS MADE THAT USE OF THE SERVICES WILL BE TIMELY, ERROR FREE OR UNINTERRUPTED, THAT ANY NON-MATERIAL ERRORS OR DEFECTS IN THE SERVICES WILL BE CORRECTED OR THAT THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  2. DISCLAIMER OF LIABILITY. IN NO EVENT SHALL DOCEBO, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS OR REPRESENTATIVES BE LIABLE TO THE CUSTOMER OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES OF ANY NATURE OR KIND WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSS OF GOODWILL UNDER OR IN ANY WAY RELATING TO THIS AGREEMENT OR RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION, FAILURE OF ESSENTIAL PURPOSES, EVEN IF DOCEBO HAS BEEN NOTIFIED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OCCURRING, AND WHETHER SUCH LIABILITY IS BASED ON ANY LEGAL OR EQUITABLE THEORY, INCLUDING WITHOUT LIMITATION, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, PRODUCTS LIABILITY OR OTHERWISE.

9. Miscellaneous

  1. Governing Law. This Agreement and all matters arising out of or relating to this Agreement are governed by and construed in accordance with the governing law provision of the NDA. 
  2. This Agreement shall not be interpreted or construed to create an association, joint venture, agency relationship, or partnership among the Parties or to impose any partnership obligation or partnership liability upon any Party. No Party shall have any right, power or authority to enter into any agreement or undertaking for, or act on behalf of, or to act as or be an agent or representative of, or to otherwise bind, any other Party.
  3. Severability. In case any one or more of the provisions of this Agreement should be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired thereby.
  4. Entire Agreement. This Agreement, along with the existing confidentiality provisions and governing law provisions agreed between the Parties in the NDA, constitute the entire agreement between the Parties concerning the subject matter hereof and supersedes all previous oral or written communications, representations, understandings, agreements or proposals with respect thereto. 
  5. No Third-Party Beneficiaries. The Agreement is personal to the Parties, and no third parties shall be considered beneficiaries hereof, for any purposes.